Associate Manager, B2B Audience Analyst

🕒 2 days ago

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Logo of DoorDash

DoorDash

10,000+ employees

🛍️ eCommerce

🚗 Transport

eCommerce • Marketing • Transport

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Build and scale data-driven lifecycle strategies that accelerate merchant and DDFB acquisition, engagement, and retention • Own the analytical and technical foundation of retention programs, leveraging SQL, forecasting, and experimentation • Partner cross-functionally with Analytics, BI, Engineering, and Marketing to design experiments • Develop scalable audience and data systems • Drive continuous optimization through rigorous performance analysis • Identify merchant trends and surface opportunities to intervene across the lifecycle to drive retention and growth • Build and scale standardized audience segments using SQL to enable repeatable, high-impact lifecycle strategies • Develop forecasting models to size opportunities, prioritize initiatives, and quantify expected impact of campaigns and experiments • Design and analyze experiments to evaluate incrementality, identify performance drivers, and iterate on lifecycle strategies • Define and implement data logic to power automated lifecycle programs across channels • Create dashboards and reporting frameworks to provide visibility into campaign, experiment, and program performance • Establish measurement standards and attribution frameworks to ensure consistent and reliable performance tracking • Drive operational rigor and scalability across Merchant and B2B retention programs by building foundational systems and processes

🎯 Requirements

• Bachelor’s degree or equivalent experience and 4+ years of experience in analytics, growth marketing, strategy & operations, consulting, or a related field • Strong SQL skills and experience working with large, complex datasets to build audiences, diagnose issues, and generate insights • Proven experience in forecasting, modeling, and translating data into actionable business strategies • Hands-on experience designing experiments and analyzing campaign performance, including incrementality and causal impact • Experience partnering with technical teams (BI, Engineering, Data) to build data pipelines, ETLs, or scalable data infrastructure • Experience working with CRM platforms, lifecycle marketing systems, or engagement tooling • Strong analytical and problem-solving skills, with the ability to operate independently and prioritize high-impact work • Excellent stakeholder management skills and experience working cross-functionally across Product, Analytics, Marketing, and Operations • A track record of building scalable processes or systems from scratch in ambiguous, fast-paced environments

🏖️ Benefits

• 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Disability insurance • Basic life insurance • Family-forming assistance • Mental health program

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