Global Live Operations Specialist

🕒 May 18

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $18 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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DoorDash

WebsiteLinkedInAll Job Openings

10,000+ employees

🛍️ eCommerce

🚗 Transport

eCommerce • Marketing • Transport

DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.

📋 Description

• Execute daily operational workflows to maintain delivery quality and efficiency (e.g., weather playbooks, event support, supply adjustments) • Monitor live dashboards and respond in real time to emerging issues impacting deliveries • Investigate individual deliveries or operational anomalies and escalate findings appropriately • Research local events or conditions that may impact operations • Communicate clearly and professionally with cross-functional partners to share updates or escalate issues • Follow established playbooks consistently, while identifying opportunities for clarification or improvement • Support testing of new tools and workflows, and provide structured feedback to improve efficiency over time

🎯 Requirements

• High school diploma or equivalent • Ability to work scheduled shifts, including weekends and holidays • Strong attention to detail and ability to perform repetitive tasks with high accuracy • Clear written and verbal communication skills • Bachelor’s degree or equivalent experience (preferred) • Experience in operations, logistics, customer support, or other structured, process-driven environments (preferred) • Familiarity with spreadsheets (Excel or Google Sheets) (preferred) • Basic experience working with data or operational tools (e.g. Mode Analytics, Sigma/Looker/Power BI Dashboards) (preferred)

🏖️ Benefits

• 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off • Paid sick leave • Medical benefits • Dental benefits • Vision benefits • 11 paid holidays • Disability insurance • Basic life insurance • Family-forming assistance • Mental health program