DoorDash
eCommerce • Marketing • Transport
DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.
Senior Associate, Customer Experience
October 14
🇺🇸 United States – Remote
💵 $74.8k - $110k / year
⏰ Full Time
🟠 Senior
💝 Customer Support
🦅 H1B Visa Sponsor
DoorDash
eCommerce • Marketing • Transport
DoorDash is a leading food delivery service that connects customers with local businesses and restaurants. By empowering local economies, DoorDash facilitates the growth and success of restaurants and retailers, offering a flexible work environment for its employees. The company emphasizes innovation and aims to redefine the local commerce experience while providing extensive benefits and opportunities for team members across various career areas.
📋 Description
• Lead strategic planning for customer experience initiatives • Develop strategies to optimize success metrics • Report on performance metrics and results • Collaborate with cross-functional teams to implement strategies
🎯 Requirements
• 4+ years of experience in a competitive or challenging environment • Strong analytical skills • Proficiency in SQL and Excel • Ability to drive projects from start to finish • Excellent communication and persuasion skills
🏖️ Benefits
• 401(k) plan with employer matching • 16 weeks of paid parental leave • Wellness benefits • Commuter benefits match • Paid time off and paid sick leave • Medical, dental, and vision benefits • 11 paid holidays • Disability and basic life insurance • Family-forming assistance • Mental health program
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