Email Security Architecture Manager

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🔥 14 hours ago

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Doppel

WebsiteLinkedInAll Job Openings

1 - 10 employees

🤖 Artificial Intelligence

🔐 Security

🔒 Cybersecurity

Artificial Intelligence • Security • Cybersecurity

Doppel is an AI-driven security company specializing in brand protection and digital risk management. Recognized as a leader in the G2 Grid® Report for Brand Protection, Doppel combines artificial intelligence with human expertise to detect and dismantle threats like phishing, impersonation, and crypto scams. Their services cater to a wide array of industries, providing proactive defense across websites, social media, and the dark web. Doppel's solutions include anti-phishing, executive protection, and threat intelligence, ensuring comprehensive digital safety for high-profile figures and major brands. With a focus on rapid threat response and cost-effectiveness, Doppel enhances trust and security for clients worldwide.

📋 Description

• Build, mentor, and lead a team of Email Security Architects. • Establish operational processes, performance standards, and best practices across the team. • Develop onboarding, enablement, and career development programs. • Manage team capacity, escalations, and customer coverage models. • Drive operational metrics around customer adoption, time-to-value, remediation outcomes, and customer satisfaction. • Build a high-performance culture focused on customer outcomes, operational excellence, and continuous improvement. • Serve as an executive escalation point for strategic customers. • Guide customers through Email Security deployments and operationalization. • Help customers improve their defenses against phishing, business email compromise (BEC), impersonation, account takeover, and other social engineering threats. • Lead security reviews, threat discussions, and executive-level customer presentations. • Partner with customer security, messaging, and IT teams to integrate Doppel into existing workflows. • Act as a trusted advisor to security leaders responsible for protecting their organizations from evolving email-borne threats. • Oversee investigations involving phishing campaigns, impersonation attacks, malicious infrastructure, and emerging threat activity. • Help define operational playbooks for investigation, remediation, and disruption. • Partner with internal enforcement and takedown teams to connect inbox threats with broader attacker infrastructure and disruption opportunities. • Drive continuous improvement of detection, investigation, and response workflows. • Help operationalize the connection between inbox threats and Doppel's broader threat intelligence and disruption capabilities. • Act as the primary voice of customers and frontline operations for the Email Security product team. • Identify detection gaps, workflow friction, automation opportunities, and platform enhancements. • Partner closely with Product Management and Engineering to influence roadmap priorities. • Help define scalable operational models that leverage automation and agentic workflows. • Participate in new product launches, enablement initiatives, and customer-facing feature rollouts. • Translate customer feedback and operational learnings into actionable product recommendations. • Support sales and go-to-market teams during strategic evaluations, proof-of-value engagements, and customer expansions. • Help develop technical positioning, customer success stories, and operational best practices. • Contribute to the evolution of Doppel's Email Security offering as the business scales. • Partner across Sales, Customer Success, Product, and Engineering to ensure successful customer outcomes and long-term growth.

🎯 Requirements

• Experience with email security platforms such as Proofpoint, Abnormal, Material Security, Mimecast, Microsoft Defender for Office 365, or similar technologies. • Experience in security operations, threat intelligence, digital risk protection, or incident response environments. • Familiarity with automated remediation, enforcement workflows, and security automation platforms. • Experience working in fast-paced startup or high-growth technology environments. • Background supporting enterprise and Fortune 1000 customers. • Experience building customer-facing security programs or technical services organizations.

🏖️ Benefits

• Offers Equity