Project Coordinator

Job not on LinkedIn

June 30

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Logo of dormakaba

dormakaba

Security • Hardware • B2B

dormakaba is a leading global provider in the access solutions market, enabling people to move seamlessly in safe, secure, and sustainable places. With around 16,000 employees across over 130 countries, dormakaba is committed to innovation and excellence in its daily operations, striving to enhance the experience of users in various environments.

📋 Description

• Coordinate customer onboarding projects from kick-off through completion, ensuring timelines and milestones are met • Conduct project kick-off meetings to set clear expectations on scope, timelines, and payments • Maintain timely and professional communication with customers, providing updates and responding to inquiries within 24 business hours • Ensure accurate documentation is maintained across systems such as Pm tool, ERP, and internal trackers, including issue codes and error costs • Manage customer and installer invoicing processes, including reconciliation, and escalate overdue collections to the Credit Department

🎯 Requirements

• High School Diploma or equivalent • 4+ years of experience in customer service, including 2 years in project management/coordination • Organized, able to prioritize tasks, and possess developed time management skills • Occasional travel within the US

🏖️ Benefits

• Taking Care of our Employees on Day One with Medical, Dental, Vision, Life and Disability Insurance coverage options. • No waiting periods! • Your health is our priority, we offer Medical Wellness Programs to aid in your well-being. • Vacation and Personal Time Off • We support your growing family; we provide Parental Leave for Moms and Dads! • Wisely plan for your future with our 401k Matching plan beginning on Day One. • Supporting your career development with our Tuition Reimbursement Program. • Robust culture supporting internal advancement with our Learn and Grow Program. • Discover your best attributes using CliftonStrengths to pave the way for success at dormakaba. • 24/7 access to over 15,000 LinkedIn Learning courses to assist in your professional development and to expand on your individual interests. • Employee Assistance Programs • Voluntary Legal Insurance • Unlimited Referral Reward Bonuses • Corporate Discounts for shopping, travel and more!

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