Workforce Management Manager, Retail

🕒 4 days ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

DraftKings Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

🎲 Gambling

🎮 Gaming

👥 B2C

Gambling • Gaming • B2C

DraftKings Inc. is a digital sports entertainment company operating a leading online sportsbook, daily fantasy sports, and casino platform that delivers real-money betting and gaming experiences via web and mobile apps. It combines sports data, analytics, and content to engage fans, provides marketing and VIP/loyalty programs, and maintains global teams across engineering, product, compliance, and customer experience while emphasizing responsible gaming.

📋 Description

• Develop and manage short-term and long-term workforce forecasts based on operational demand trends, fulfillment volume, seasonality, and business growth projections. • Design and execute workforce optimization strategies across a multi-site national fulfillment network to improve staffing efficiency, labor performance, and operational scalability. • Analyze workforce trends, labor performance metrics, and operational data to inform strategic planning, labor cost modeling, and related business decisions. • Monitor real-time operational performance, staffing adherence, productivity, overtime, and schedule utilization to identify risks and make dynamic labor adjustments. • Translate complex workforce and operational data into clear insights, recommendations, and reporting for cross-functional stakeholders and leadership teams. • Build and scale workforce management processes, governance structures, reporting frameworks, and planning tools to support operational growth and continuous improvement.

🎯 Requirements

• Bachelor's degree in Business, Economics, Operations Management, Analytics, Supply Chain, or a related field. • At least 5 years of experience in workforce management, labor planning, operations analytics, or fulfillment operations in a fast-paced environment. • Experience developing workforce forecasts, capacity plans, and labor models that support operational and business objectives. • Strong analytical and problem-solving skills with the ability to interpret complex workforce data and translate insights into actionable recommendations. • Experience with workforce management, data visualization, and analytics tools such as Tableau, Power BI, SQL, Python, R, or similar technologies. • Strong communication and stakeholder management skills with the ability to influence cross-functional teams and operational leaders.

🏖️ Benefits

• bonus • equity