Regional Key Account Director

🔥 0 minutes ago

🇨🇳 China – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 10%

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Logo of DS Smith

DS Smith

10,000+ employees

Founded 1940

🍽️ Food & Beverage

📦 Logistics

💼 Consulting

Food & Beverage • Logistics • Consulting

DS Smith is a provider of sustainable packaging solutions, paper products, and recycling services. The company focuses on innovation in packaging to support a circular economy, aiming to use recyclable materials and reduce plastic waste. DS Smith operates internationally, offering packaging for various industries, including consumer goods, industrial solutions, and retail. It emphasizes environmental sustainability and community engagement through strategic initiatives and partnerships. Additionally, DS Smith provides end-to-end retail services and advanced packaging systems.

📋 Description

• Lead the end-to-end delivery and performance of a major client account, ensuring contractual commitments and service levels are achieved • Build and maintain senior-level client relationships as the primary strategic partner and escalation point • Drive commercial performance through P&L management, forecasting, budgeting, profitability analysis, and cost control • Develop and implement account strategies supporting client objectives and business growth • Identify and deliver continuous improvement initiatives enhancing operational efficiency, customer experience, and value creation • Lead, coach, and develop high-performing teams • Partner with cross-functional teams to deliver innovative solutions and exceptional customer outcomes • Ensure governance, compliance, risk management, and performance reporting across the account • Use customer insights and performance data to drive service enhancements, innovation, and long-term growth • Support new business opportunities, service implementations, customer reviews, and audit activities

🎯 Requirements

• Significant experience in a senior account management, commercial, or operational leadership role • Proven leadership experience within the shopper marketing, retail display, POS, or related sector, ideally in a global environment • Strong commercial and financial acumen, including P&L ownership, budgeting, forecasting, and profitability management • Proven success in growing strategic accounts, delivering service excellence, and strengthening long-term client partnerships • Proven ability to develop and lead high-performing teams • Strong stakeholder management, negotiation, and influencing skills • Excellent analytical and problem-solving capabilities • Proactive, resilient, and customer-focused approach • Excellent written and verbal communication skills in English are essential

🏖️ Benefits

• Diverse, motivated, and engaged workforce culture • Inclusive workplace where differences are valued and everyone has an equal opportunity to succeed • Opportunity to work with a world-leading organisation • Autonomy to influence strategy and drive innovation • Opportunity to make a tangible impact on client success and business growth • International team collaboration • Candidate experience may include engagement with International Paper colleagues and visits to an International Paper or DS Smith site or office

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