Duarte, Inc.
Education • Enterprise • Consulting
Duarte, Inc. is a leading provider of communication and presentation skills training, helping professionals and organizations articulate their ideas effectively and persuasively. They offer a range of services including tailored training programs, creative consulting, and public speaking coaching, leveraging frameworks like the Duarte Method™ to enhance communication strategies. With a focus on empathy and storytelling, Duarte empowers teams to engage their audiences and improve their overall communication effectiveness.
Academy Account Manager
Job not on LinkedIn
November 18
🇺🇸 United States – Remote
đź’µ $61.3k - $79.7k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
đź’° Account Manager
Duarte, Inc.
Education • Enterprise • Consulting
Duarte, Inc. is a leading provider of communication and presentation skills training, helping professionals and organizations articulate their ideas effectively and persuasively. They offer a range of services including tailored training programs, creative consulting, and public speaking coaching, leveraging frameworks like the Duarte Method™ to enhance communication strategies. With a focus on empathy and storytelling, Duarte empowers teams to engage their audiences and improve their overall communication effectiveness.
đź“‹ Description
• Manage end-to-end delivery of our learning programs, driving seamless workshop delivery processes. • Serve as the primary contact for our customers, from onboarding through post-workshop follow-up. • Support for Enterprise Account Director Partner / Workshop Success Management. • Lead the buyer and other stakeholders through the new customer/new brand onboarding process. • Ensure customer questions are addressed and ideally anticipated. • Lead the buyer and other stakeholders through the delivery and post-workshop process. • Provide buyer and learner technical set up, support, data tracking, communication templates, financial and budget tracking. • Gather billing requirements and partner with accounting on invoicing. • Engage appropriate Duarte team members to solve problems collaboratively and efficiently. • Provide clear and concise project updates to various internal and external stakeholders. • Maintain accurate record-keeping in Salesforce and calendar invites.
🎯 Requirements
• 3-5+ years of experience in account management, customer success, or project management roles. • Experience creating and managing contracts or SOWs preferred. • Background in supporting enterprise-level accounts is a plus. • A degree in Marketing, Communications, Journalism, Business Administration, or relevant field is helpful to have, but not required. • Exhibits the Duarte values (Belong /Lead/Innovate/Serve) in all decisions and actions.
🏖️ Benefits
• 100% subsidized medical coverage • Dental and vision for employees • Monthly stipends for health, wellness and tech spending
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