Software Solutions Engineer II

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November 25

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Duck Creek Technologies

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Insurance • SaaS • Enterprise

Duck Creek Technologies is a leading provider of comprehensive software solutions for the insurance industry, specifically focusing on property and casualty (P&C) insurance. Their platform offers a suite of core system solutions, including policy, billing, claims, and analytics. With a strong emphasis on low-code configurability, Duck Creek enables insurers to quickly implement changes and launch new products to meet market needs. The company also emphasizes partnerships with leading technology innovators to deliver enhanced customer experiences and streamline operations for insurers around the world.

1001 - 5000 employees

Founded 2000

☁️ SaaS

🏢 Enterprise

💰 $230M Private Equity Round on 2020-06

📋 Description

• Responsible for upgrading client applications to the latest base versions. • Analyze and assess the impact of upgrades based on release notes and code changes for new release features. • Analyze and debug custom and base code to develop effective workarounds or solutions for third-party implementation teams and customers. • Operate with a high degree of independence, initiative, and accountability. • Identify and implement automation opportunities or develop utilities to enhance the efficiency and effectiveness of software upgrades. • Engage with customer counterparts to triage issues, provide technical guidance, and deliver effective solutions. • Proactively communicate issues and risks to the Technical Lead and Project Manager. • Collaborate cross-functionally with development, quality assurance, and client support teams. • Validate upgraded applications to ensure optimal functionality, stability, and alignment with client expectations.

🎯 Requirements

• Bachelor’s degree, or higher educational level, or foreign equivalent, in Computer Science strongly preferred • 3+ years related industry experience in system development and implementation • Demonstrated proficiency in Analysis, Development, and Triage. • Demonstrated proficiency in .NET, C#, Angular, Node JS, Azure Devops/ GitHub, and MSSQL, SQL server Database. • Demonstrated proficiency Visual Studio / Code. • Demonstrated proficiency in Insurance domain knowledge is a plus • Knowledge of Azure Portal (Key Vault, Storage, File Storage, Azure Function Apps), CI/CD pipeline, Octopus, PowerShell, AWS is a plus. • Knowledge of insurance products is a plus. • Experience/knowledge of P&C Insurance software applications is a plus. • Experience/knowledge of software development life cycle for P&C insurance software is a plus. • Experience with systems integration (Policy, Billing, Claims, DMS, Reinsurance, Third-party systems) is a plus. • Knowledge of Power BI Reporting, MirrorMe and SQL Yuniql Tool is a plus. • Effective communication, both verbal and written; includes the ability to express ideas clearly, listen actively, and collaborate with colleagues and clients. • Work effectively in teams, build positive relationships, and contribute to achieving common goals; includes the ability to recognize and incorporate a broad range of diverse perspectives. • Can analyze complex situations, identify problems, ask important questions, and generate creative solutions; involves critical thinking, adaptability, and the ability to make informed decisions. • Willingness to accept responsibility for your actions and work; ability to set and achieve meaningful outcomes for oneself. • Can adapt to change, embrace new technologies, and learn quickly; embracing a growth mindset, being flexible and open to different approaches is highly valued. • Skilled at making informed and timely decisions; they gather relevant information, analyze it objectively, consider different perspectives, and take decisive action. • Successfully handles challenges, setbacks, and pressure; can bounce back from adversity, stay calm under pressure, and inspire resilience in others.

🏖️ Benefits

• Flexible-First employer allowing work from home, office or hybrid schedule