ACH Operations Analyst

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Dutchie

WebsiteLinkedInAll Job Openings

501 - 1000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

Dutchie is a leading cannabis technology platform in North America, offering a comprehensive suite of solutions for cannabis dispensaries. The company provides tools like dispensary point of sale (POS) systems, e-commerce solutions, marketing and loyalty programs, payments integration, delivery management, and inventory management. Dutchie's platform is designed to enhance the cannabis shopping experience through features like SEO capabilities, personalized marketing, modernized e-commerce, and robust compliance tools to meet intense regulatory needs. With integrations to over 100 tech partners, Dutchie supports seamless operations for retailers, cultivators, and brands of any size, processing over $22 billion in annual transaction volume and facilitating 1 million daily transactions. Dutchie is committed to innovation, data privacy, and empowering cannabis businesses with reliable, user-friendly, and scalable technology.

📋 Description

• Execute daily, weekly, and monthly reconciliations of transactional data across systems and banking partners • Monitor, track, and validate end-to-end money movement • Investigate and resolve transactional discrepancies, failed money movements, and processing exceptions by collaborating with internal teams and external banking partners. • Identify opportunities to automate manual reconciliation steps, optimize money movement workflows, and actively incorporate AI-driven tools and workflows to increase efficiency • Own and execute the Proof of Authorization (POA) process, ensuring all necessary merchant authorizations and documentation are accurately managed, validated, and aligned with banking partner requirements. • Respond to consumer and dispensary support requests related to Dutchie’s ACH program, providing timely and accurate assistance

🎯 Requirements

• 3+ years of experience in financial operations, fintech, banking, or accounting, with a strong background in reconciliation and balancing. • Strong understanding of banking operations, electronic money movement, ACH networks, and familiarity with payment processing, and digital wallet ecosystems. • Knowledge of NACHA Operating Rules is preferred