Manager, Knowledge Design – Integration

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🔥 10 minutes ago

🐻 Alaska, California, +4 more states – Remote

🐻 Alaska – Remote 🏄 California – Remote 🏛️ District of Columbia – Remote 🗽 New York – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $149k - $166k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎨 Product Designer (UI/UX)

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Davis Wright Tremaine LLP

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Purpose drives us. Davis Wright Tremaine was founded on three guiding principles: ability, integrity, and service. Those principles have remained constant even as the firm has grown to more than 600 attorneys in 11 offices coast-to-coast.

📋 Description

• Identify, design, and support AI ‑ enabled knowledge solutions, decision ‑ support tools, automated workflows, and internal or client ‑ facing platforms in partnership with Innovation, and related teams. • Guide teams through change driven by AI, automation, and emerging knowledge technologies, emphasizing responsible adoption, value realization, and continuous improvement. • Promote a product ‑ oriented mindset by encouraging teams to design, iterate, and scale knowledge tools and solutions. • Provide mentorship through coaching, priority ‑ setting, and ongoing development, empowering employees to take ownership of their responsibilities, share expertise, and provide constructive feedback. • Balance workloads within and across teams by aligning responsibilities with skills and capacity, ensuring the right people are in the right roles. • Manage staff performance on a day ‑ to ‑ day basis, conduct bi ‑ annual check ‑ ins, make recommendations on compensation and bonuses, and participate in hiring through interviewing and staffing recommendations. • Maintain transparency by keeping employees informed of departmental and Firm objectives, priorities, and progress. • Assist the Director of Knowledge Management in developing, maintaining, and executing a long ‑ term strategy for knowledge and information asset development aligned with business goals and stakeholder input, while pioneering organizational change through close partnership with business leaders across the Firm. • Acquire and maintain deep understanding of industry practices, trends, benchmarking data, and competitive intelligence to inform strategic decision ‑ making. • Employ analytics, modeling, and performance metrics to assess adoption, impact, and value of knowledge- and AI ‑ enabled solutions, translating insights into actionable recommendations that inform investment decisions, roadmap planning, and continuous improvement. • Serve as a strategic advisor to practice leadership on the effective use of knowledge, data, automation, and AI to improve efficiency, consistency, and service delivery. • Propose and maintain processes and best practices that ensure high ‑ quality, complete, and accurate data, as well as effective sharing and utilization of the Firm ’ s knowledge and information assets. • Research knowledge management tools, trends, and methods to continually enhance knowledge platforms, practice ‑ specific applications, and overall function effectiveness.

🎯 Requirements

• 5+ years of experience in knowledge management and/or legal knowledge and information systems, with prior experience in a legal environment preferred. • Bachelor's Degree • Experience working with Microsoft 365, intranet and extranet solutions, and data visualization or reporting tools; familiarity with automation platforms, AI ‑ enabled tools, or low ‑ code/no ‑ code solutions a plus. • Experience working with or alongside Innovation, Legal Technology, or AI initiatives, with the ability to lead effectively in environments of rapid change and emerging technology adoption. • Proven experience managing teams of varying sizes, contributing to team growth through strong collaboration, openness to feedback, and a sustained commitment to quality under time constraints. • Excellent written, oral, and interpersonal communication skills, with strong customer engagement abilities and a demonstrated capacity to understand and document business needs from a solutions ‑ focused perspective. • Solid understanding of project management principles, including requirements gathering, analysis, testing, and quality assurance.

🏖️ Benefits

• Choice of health and vision insurance plans • 2 paid volunteer days for qualifying community service work • Dental plan • Fertility and adoption benefit • Paid sabbatical after 13 years of service • Tuition reimbursement • Commuter benefits • Retirement contribution