Dynata
5001 - 10000 employees
🤝 B2B
👥 B2C
☁️ SaaS
💰 $31.5M Debt Financing - Dynata on 2024-05
B2B • B2C • SaaS
Dynata is a market research and data company that provides high-quality first-party survey panels, audience data, and a suite of survey and analytics platforms to help organizations collect, activate, and measure insights. The company offers global B2B and B2C panels, survey scripting and fielding tools, data enrichment, audience activation, brand lift measurement, and data visualization, and it emphasizes data quality using AI/ML (QualityScore™) and security certifications. Dynata serves researchers, brands, media agencies, publishers, pollsters, and academics with both self-service and managed services.
Client Services Manager
🕒 May 8
🌽 Illinois, Ohio – Remote
💵 $70k - $86k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📁 Client Services
🦅 H1B Visa Sponsor
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Dynata
5001 - 10000 employees
🤝 B2B
👥 B2C
☁️ SaaS
💰 $31.5M Debt Financing - Dynata on 2024-05
B2B • B2C • SaaS
Dynata is a market research and data company that provides high-quality first-party survey panels, audience data, and a suite of survey and analytics platforms to help organizations collect, activate, and measure insights. The company offers global B2B and B2C panels, survey scripting and fielding tools, data enrichment, audience activation, brand lift measurement, and data visualization, and it emphasizes data quality using AI/ML (QualityScore™) and security certifications. Dynata serves researchers, brands, media agencies, publishers, pollsters, and academics with both self-service and managed services.
📋 Description
• Responsible for the management of their Team Leaders and the project managers under their supervision • Manage team workload and assignment flow to PMs • Help manage client relationships for the team’s client accounts • Consistently meet client expectations for delivering market research data and services • Actively monitor and update the management team with key performance indicator data • Identify, seek, and provide world-class training for team members • Monitor and proactively communicate with internal and external clients regarding team milestones, hurdles, etc. • Allocate manageable goals to employees based on team needs, interests, and development needs • Providing their staff leaders with timely, fair, and measured performance assessments and feedback to foster growth • Reward and recognize performance as appropriate
🎯 Requirements
• At least 5 years of recent experience in quantitative online and digital market research experience • At least 2 years of progressive management experience of complex market research operational functions in matrixed environments • 5+ years of experience in business environment • 5+ years project management experience
🏖️ Benefits
• Full range of medical and other benefits • Discretionary incentive program
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