Store Leader

🔥 29 minutes ago

🇨🇳 China – Remote

⏰ Full Time

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Dyson

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1991

🔧 Hardware

🏭 Manufacturing

🛒 Retail

Hardware • Manufacturing • Retail

Dyson is a unique technology enterprise known for its innovation and engineering superiority. Originating from a small workshop in rural England, Dyson has grown into a global powerhouse with offices worldwide, from Auckland to Zurich, Shanghai to Chicago. The company's core revolves around engineering but extends to pioneering in diverse technology sectors, including energy storage, robotics, and machine learning. Dyson's products are renowned for quality and innovation, with a strong focus on design and development, which reflects across their vibrant global offices.

📋 Description

• Find and act on new opportunities to increase sales and profits and improve customer experience and satisfaction • Propose, test and implement new services or operational improvements • Take full responsibility for store performance and standards • Provide recommendations to management on stock and services • Maintain Dyson’s standards for customer experience, visual merchandising, and store environment • Address customer escalations and ensure resolution in line with brand values • Create personalized customer interactions and build brand advocates • Lead execution of the Retail Activations calendar with market and global implementation teams • Recruit, coach, and develop managers and future store leaders • Set team and individual targets, monitor performance, and provide ongoing feedback • Lead by example and create a positive, motivated, collaborative team culture • Participate in floor leadership and interact with customers and team daily • Drive store performance metrics and sustainable growth • Monitor results, identify trends, and take corrective action or make recommendations • Execute operational and merchandising strategies aligned with local HQ • Plan store readiness during peak trading periods • Uphold policies and standards for operations, security, cash handling, health and safety, and loss prevention • Protect company assets and confidential information • Support store opening, closing, inventory accuracy, and maintenance tasks • Manage escalations and resolve operational or team-performance problems • Success measured through customer experience, profitability, talent development, and operational excellence metrics

🎯 Requirements

• Solid retail management experience in high-performance, customer-facing environments in relevant format • Proactive and resourceful, energetic and outcome-focused, always taking initiatives • Strong communication, interpersonal, and decision-making skills • Ability to work a schedule that may include weekends and holidays, based on retail needs • Proficiency in English and, where relevant, the local language • Proven record for exceeding sales targets and achieving operational excellence • Ability to manage ambiguity and make sound judgments under pressure • Strong integrity, emotional intelligence, and ability to build trust

🏖️ Benefits

• Equal opportunity employer • Employment decisions made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other dimension of diversity