Dynamics CRM Developer, D365 Customer Insights – Journeys

🔥 21 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥 Software Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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DysrupIT

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

DysrupIT is a global cloud services and IT solutions firm that helps organizations adopt cloud technologies and transition to as-a-Service business models. The company provides enterprise cloud, managed services, application engineering, cybersecurity, and data analytics & information management, serving SMBs through multinational enterprises with Microsoft and other cloud platforms. DysrupIT also emphasizes community impact, talent development, and long-term partnerships to deliver secure, scalable, and business-aligned technology outcomes.

📋 Description

• Design, build and support Microsoft Dynamics 365 solutions, focusing on Customer Insights – Journeys • Gather requirements from business stakeholders and translate them into functional and technical specifications • Map business processes and prioritize out-of-the-box Dynamics 365 features before custom development • Prepare solution design documents, user stories and test cases • Support user acceptance testing and user training • Serve as the main CRM contact for marketing, sales and service teams • Configure and customize Dynamics 365 CE entities/tables, forms, views, business rules, security roles and model-driven apps • Develop C#/.NET plugins, custom workflow activities and JavaScript/TypeScript client-side scripts • Build Power Automate automations and extend solutions with Power Apps and Dataverse • Build and maintain integrations using the Dataverse Web API, Azure services and middleware • Manage solutions, environments and deployments through ALM and CI/CD practices • Design, build and optimize real-time customer journeys with triggers, branching, segments and personalization • Create and manage email, SMS and push templates, marketing forms, event management and consent/compliance settings • Configure segments and lead scoring and connect Journeys with Customer Insights – Data where applicable • Track journey performance and analytics and recommend campaign improvements • Support migration from outbound marketing to real-time journeys

🎯 Requirements

• 3+ years of hands-on experience with Microsoft Dynamics 365 CE / CRM in a techno-functional role • Practical, project-based experience with Dynamics 365 Customer Insights – Journeys (real-time journeys) • Strong skills in C#/.NET plugin development, JavaScript and the Dataverse Web API • Solid knowledge of Power Platform: Power Automate, Power Apps and Dataverse • Experience with solution management, environment strategy and deployment practices • Proven ability to gather requirements, write clear documentation and present solutions to non-technical stakeholders • Good understanding of marketing processes such as lead management, segmentation, consent and email deliverability • Excellent written and spoken English • Ability to work independently in a remote setup • Available to join within 30 days • Notice period of up to 30 days only • Microsoft certifications such as PL-200, PL-400 or MB-220 (nice to have) • Experience with Customer Insights – Data and unified customer profiles (nice to have) • Exposure to Azure Functions, Logic Apps, Service Bus or Azure DevOps pipelines (nice to have) • Knowledge of PCF controls and Power Pages (nice to have) • Experience with Dynamics 365 Sales or Customer Service modules (nice to have) • Familiarity with Agile/Scrum delivery and Azure DevOps or Jira (nice to have)

🏖️ Benefits

• Government-mandated benefits plus supplemental HMO coverage • Collaborative and professional work environment • Career growth opportunities within a growing organization • Fully remote work arrangement • Training and support to grow careers • Competitive compensation package commensurate with experience