Senior ServiceNow Developer

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DysrupIT

51 - 200 employees

Founded 2016

🏢 Enterprise

☁️ SaaS

🔒 Cybersecurity

Enterprise • SaaS • Cybersecurity

DysrupIT is a global cloud services and IT solutions firm that helps organizations adopt cloud technologies and transition to as-a-Service business models. The company provides enterprise cloud, managed services, application engineering, cybersecurity, and data analytics & information management, serving SMBs through multinational enterprises with Microsoft and other cloud platforms. DysrupIT also emphasizes community impact, talent development, and long-term partnerships to deliver secure, scalable, and business-aligned technology outcomes.

📋 Description

• Design, develop, and configure ServiceNow solutions across CSM and ITSM environments • Build scalable workflows, automations, and platform customizations within ServiceNow • Develop and maintain custom applications, integrations, and Service Portal functionality • Configure and support Flow Designer, workflows, subflows, and automation logic • Create and maintain client scripts, business rules, script includes UI policies, UI actions, and ACLs • Design and manage data models including custom tables, relationships, and CMDB integrations • Develop integrations using REST APIs, spokes, import sets, and transform maps • Collaborate with architects, stakeholders, and delivery teams to translate business requirements into technical solutions • Participate in troubleshooting, optimization, and platform enhancement efforts • Support enterprise-level implementations while maintaining development best practices and platform scalability

🎯 Requirements

• Strong hands-on ServiceNow development experience • Experience implementing and supporting Customer Service Management (CSM) • Strong scripting experience utilizing Glide APIs and ServiceNow development best practices • Strong understanding of data modeling, table relationships, extensions, and platform architecture • Experience with ACLs, role-based security, and platform governance • Flow Designer experience including custom flows, subflows, and automation development • Experience with Service Portal and UI configuration • Experience with Import Sets and Transform Maps • Experience with REST API integrations and third-party system connectivity • Ability to work within both legacy and modernized ServiceNow environments • Strong troubleshooting and debugging capabilities

🏖️ Benefits

• Government-mandated benefits plus supplemental HMO coverage • Collaborative and professional work environment • Career growth opportunities within a growing organization • Hybrid/Remote work arrangement (where applicable)

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