Business Analyst II

Job not on LinkedIn

🕒 April 27

🏄 California – Remote

🏄 California – Remote

💵 $105k - $131k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Earnest

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

💳 Fintech

💸 Finance

👥 B2C

Fintech • Finance • B2C

Earnest is a financial technology company specializing in refinancing and consolidating student loans. It offers options to help clients reduce their interest rates and tailor loan payments to fit their budgets, without any credit impact. The company focuses on client satisfaction, providing in-house support and flexible refinancing solutions. Earnest's services include refinancing student loans, Parent PLUS refinancing, and personal loans, with the aim of making higher education more affordable and manageable for students and their families. Known for transparent practices and competitive rates, Earnest has refinanced over $19. 6 billion in student loans.

📋 Description

• Perform hands-on, in-depth analysis to identify opportunities for business and operational improvement across the organization • Conduct root cause analyses to understand the drivers of key performance metrics related to customer experience and internal efficiency • Develop and maintain core business metrics, performance dashboards, and recurring reports that provide a holistic view of company health • Define and track key KPIs to measure progress against strategic goals, ensuring alignment between operational execution and business outcomes • Deliver actionable insights into trends such as workflow efficiency, resource utilization, customer satisfaction, and service quality • Collaborate cross-functionally with business, operations, and leadership teams to translate analytical findings into impactful strategies and process enhancements • Support strategic initiatives from planning through execution, ensuring data-driven decision-making and clear performance tracking • Communicate insights and recommendations clearly to both technical and non-technical audiences, fostering a culture of analytical rigor and continuous improvement

🎯 Requirements

• 3+ years of relevant work experience in a data-centric role (e.g. analytics, business intelligence, business analytics, finance, investment banking, financial/risk modeling, pricing, management consulting, etc.) • Bachelor's degree (B.S.) in quantitative field such as Statistics, Mathematics, Economics, Business, or Finance or Combination of relevant education, experience and training • Ability to understand and act on complex, open-ended problems, and to adapt, operate, and thrive under ambiguity • Experience manipulating and summarizing data using SQL • Experience communicating results and insights to cross-functional stakeholders • Experience with data-visualization (ex: Looker, Tableau, etc.) • Experience developing forecasting models • Experience using in a statistical software such as Python or R • Experience in financial technology field

🏖️ Benefits

• Health, Dental, & Vision benefits plus savings plans • Mac computers + work-from-home stipend to set up your home office • Monthly internet and phone reimbursement • Employee Stock Purchase Plan • Restricted Stock Units (RSUs) • 401(k) plan to help you save for retirement plus a company match • Robust tuition reimbursement program • $1,000 travel perk on each Earnie-versary to anywhere in the world • Competitive days of annual PTO • Competitive parental leave