Collector

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Logo of Eastern Account System

Eastern Account System

2 - 10 employees

💸 Finance

🏥 Healthcare

🤝 B2B

Finance • Healthcare • B2B

Eastern Account System is a debt collection and revenue cycle management firm with 30+ years of experience that provides outsourced collections, contact center and payment-receipt services. The company emphasizes personalized, multi-channel communications (text, email, phone, letter and self-service) and builds custom strategies and trains Financial Solution Advisory Teams to achieve high recovery rates. Eastern Account System serves clients in sectors such as healthcare, telecommunications/utilities and fintech, and provides bilingual (English/Spanish) collection representatives and regulatory-compliant materials.

📋 Description

• Establish contact with consumers to discuss delinquencies • Identify the appropriate repayment programs/options • Record accurate and detailed notes • Meet or exceed daily, weekly and monthly performance goals • Comply with policies and procedures of Eastern Account System • Comply with FDCPA and state consumer protection laws

🎯 Requirements

• Self-motivated • Well organized • Results driven • Basic computer skills • Phone experience • Strong negotiation talent • Strong listening and communication abilities • Ability to work in a fast-paced, changing environment

🏖️ Benefits

• Medical, vision, and dental insurance • Life insurance • Compensated time off including paid holidays • 401K with match

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