Eco Adventure Tour
51 - 200 employees
Founded 1998
✈️ Travel
🏨 Hospitality
Travel • Hospitality
Eco Adventure Tour is a Brazilian travel agency specializing in eco‑adventure and cultural tour packages in the Northeast of Brazil. The company offers curated multi‑day itineraries (for example, the Rota das Emoções, Lençóis Maranhenses, Jericoacoara and Delta do Parnaíba), plus transfers, guided excursions, hotel/resort bookings, vouchers and on‑trip support. Eco Adventure emphasizes socio‑environmental responsibility, full-service packages (hotels, breakfasts, transfers, insurance and tours), customization through travel consultants, and over 20 years of market experience.
Quality Analyst
Job not on LinkedIn
🔥 6 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
Where this job comes from
Posted on Eco Adventure Tour's careers page, not through a job board
First seen by Remote Rocketship 6 minutes ago
Eco Adventure Tour
51 - 200 employees
Founded 1998
✈️ Travel
🏨 Hospitality
Travel • Hospitality
Eco Adventure Tour is a Brazilian travel agency specializing in eco‑adventure and cultural tour packages in the Northeast of Brazil. The company offers curated multi‑day itineraries (for example, the Rota das Emoções, Lençóis Maranhenses, Jericoacoara and Delta do Parnaíba), plus transfers, guided excursions, hotel/resort bookings, vouchers and on‑trip support. Eco Adventure emphasizes socio‑environmental responsibility, full-service packages (hotels, breakfasts, transfers, insurance and tours), customization through travel consultants, and over 20 years of market experience.
📋 Description
• Monitor customer interactions by phone, chat, email, and social media. • Evaluate quality standards and identify opportunities to improve the customer experience. • Create performance reports and align findings with senior leadership and management. • Analyze gaps and propose action plans. • Audit social media responses and recommend improvements and contingency measures.
🎯 Requirements
• High school diploma or completed/in-progress higher education. • Strong communication and writing skills. • Analytical, organized, and detail-oriented profile. • Experience in customer service and process standardization. • Proficiency with computers, systems, and intermediate Excel skills.
🏖️ Benefits
• Position also open to candidates with disabilities. • Remote work.
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