French Speaking Customer Advisor

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Ecolab

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1923

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness • Food and Beverage

Ecolab is a global leader in providing water, hygiene, and infection prevention solutions and services. With a strong emphasis on sustainability, Ecolab partners with customers across more than 40 industries to enhance operational efficiency, safety, and sustainability while maintaining product quality and guest satisfaction. The company's innovative solutions help optimize water and energy use, improve operational efficiencies, and advance food safety. Furthermore, Ecolab's commitment to a sustainable future is highlighted through programs like Ecolab Water for Climate, aimed at reducing greenhouse gas emissions and conserving vital resources.

📋 Description

• Deliver professional, expert support via telephone, email, and live chat exclusively in French. • Serve as an authoritative guide, helping users navigate sophisticated software ecosystems and hardware configurations. • Employ authentic empathy and a polished demeanor to ensure every client receives a world-class brand experience. • Stay abreast of the latest product rollouts and software updates to deliver precise, real-time guidance. • Meticulously log customer interactions and resolutions within corporate database systems to support seamless operational workflows.

🎯 Requirements

• Native or near-native mastery of French (C2 level) is mandatory. • Strong intermediate proficiency in English (B2 level) for corporate training and internal company meetings. • Must currently live in Greece or be prepared to relocate anywhere within the country prior to your official start date. • Naturally comfortable using modern software applications with a genuine passion for consumer electronics and emerging technology. • An active listener characterized by a proactive, solution-driven approach to addressing customer needs.

🏖️ Benefits

• End-to-End Relocation Assistance • Complimentary Travel • Temporary Lodging • Administrative Bureaucracy Support • Advanced Infrastructure & Flexibility • Hardware Provisioning • Geographic Freedom • Guaranteed Income • Comprehensive Coverage • Professional Evolution