Ecolab
10,000+ employees
Founded 1923
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare Insurance • Wellness • Food and Beverage
Ecolab is a global leader in providing water, hygiene, and infection prevention solutions and services. With a strong emphasis on sustainability, Ecolab partners with customers across more than 40 industries to enhance operational efficiency, safety, and sustainability while maintaining product quality and guest satisfaction. The company's innovative solutions help optimize water and energy use, improve operational efficiencies, and advance food safety. Furthermore, Ecolab's commitment to a sustainable future is highlighted through programs like Ecolab Water for Climate, aimed at reducing greenhouse gas emissions and conserving vital resources.
German Speaking Customer Advisor
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇩🇪 German Required
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Ecolab
10,000+ employees
Founded 1923
⚕️ Healthcare Insurance
🧘 Wellness
Healthcare Insurance • Wellness • Food and Beverage
Ecolab is a global leader in providing water, hygiene, and infection prevention solutions and services. With a strong emphasis on sustainability, Ecolab partners with customers across more than 40 industries to enhance operational efficiency, safety, and sustainability while maintaining product quality and guest satisfaction. The company's innovative solutions help optimize water and energy use, improve operational efficiencies, and advance food safety. Furthermore, Ecolab's commitment to a sustainable future is highlighted through programs like Ecolab Water for Climate, aimed at reducing greenhouse gas emissions and conserving vital resources.
📋 Description
• Manage incoming requests from German-speaking B2B customers via phone, email, and chat • Help business owners resolve technical challenges related to POS connectivity and payment processing • Assist users with account administration and billing questions • Document all client communications and technical problems in CRM • Escalate complex issues to advanced support teams
🎯 Requirements
• Native or native-level fluency in German (both written and verbal) • Solid upper-intermediate (B2) English skills for internal training and communication • Must already live in Portugal with legal working documents (NIF, CRUE/Residency) • Flexibility to work rotating shifts during standard operating hours • Comfortable with new software and managing digital tools
🏖️ Benefits
• 14 monthly salaries (including summer and winter bonuses) • Performance incentives up to €100 gross monthly • Food voucher of €7.63 net per daily shift • Comprehensive, fully compensated training • Clear advancement pathways within a global organization
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