Client Project Manager, Ops

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412th Test Wing, Edwards Air Force Base

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1933

🎖️ Defense

💼 Consulting

📦 Logistics

Defense • Consulting • Logistics

412th Test Wing, Edwards Air Force Base is a key component of the U. S. Air Force dedicated to aerospace testing and evaluation. The Wing oversees various programs aimed at enhancing mission capabilities and safety within the military aviation sector. It plays a crucial role in supporting Edwards Airmen and fostering innovation through initiatives like the Spark Tank Competition, emphasizing education and community engagement in STEM fields.

📋 Description

• The Client Project Manager owns & executes critical projects in support of Paylocity’s largest, most complex, and highest revenue clients. • The Project Manager engages with the Client, Executive Account Manager, Client Service Manager and internal partners to ensure they have a complete understanding of the client’s business challenges and will work out unique solutions to resolve those issues. • They report to the Client Services Director and engage with the Client Services Manager to prioritize and execute projects and involve necessary internal stakeholders. • This role requires proficient technical skills, attention to detail, strong sense of urgency, and comprehensive knowledge of our full Paylocity product suite. • Efficiently manage projects using a combination of Microsoft OneDrive, Microsoft SharePoint, and Taskray. • Define project scope, develop project plans and track and report out on progress. • Gain an understanding of typical client business challenges and objectives and map Paylocity features/benefits to address these needs. • Resolve a range of operational issues which impact regular Paylocity system usage on behalf of the client. • Provide exceptional customer service to internal and external clients. • Partner with necessary internal stakeholders to accomplish projects timely. • Develop strong internal relationships with Sales, Client Services, and other Paylocity divisions to drive solutions that improve client satisfaction and meet client expectations.

🎯 Requirements

• Bachelors degree or equivalent education and experience required • 5-7 years project management or technical account management experience required • Previous client services & client-facing experience required • Excellent Project and Time Management skills required • Ability to multi-task and frequently change priorities • Previous HCM or payroll service bureau experience strongly preferred • Advanced skill set in Microsoft Excel (Vlookup, etc.) • Proven system knowledge on majority of Paylocity HCM suite preferred. • Ability to convey information clearly and persuasively • Excellent soft skills to interact with C-Level executives • Previous experience with product training and instructional design preferred. • Ability to influence stakeholders without authority to get deliverables completed.

🏖️ Benefits

• medical • dental • vision • life • disability • 401(k) match • perks that support you, your family, and your finances • career development opportunities