Fraud Risk Governance Program Manager

Job not on LinkedIn

🔥 10 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $91k - $151.6k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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EEOC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1965

🏛️ Government

📋 Compliance

🌍 Social Impact

Government • Compliance • Social Impact

EEOC, the U. S. Equal Employment Opportunity Commission, is an official government organization dedicated to enforcing federal laws prohibiting employment discrimination. They handle various types of employment discrimination including those based on race, color, religion, sex, national origin, age, disability, and genetic information. The EEOC provides guidance, collects data, and takes legal actions to prevent discrimination in workplaces across America. Their services include mediation, legal enforcement, and educational outreach. They work closely with federal agencies, small businesses, and provide resources to employees and employers alike to promote fair employment practices.

📋 Description

• Own and enhance the fraud governance framework, providing oversight of fraud operations, investigations, and supporting processes. • Design, implement, and continuously optimize a multi-layered fraud prevention framework across all transaction channels (e.g., checks, credit/debit cards, ACH, digital payments). • Advise and guide the investigation lifecycle from detection to resolution, including high-value external fraud and internal fraud cases. • Analyze large datasets to identify fraud patterns, emerging threats, and system vulnerabilities and develop strategies to mitigate fraud losses. • Work closely with Line of Business teams to integrate anti-fraud features and improve the effectiveness of fraud mitigation strategies. • Serve as a liaison with third-party vendors, payment processors, and banking partners to enhance fraud mitigation efforts. • Oversee fraud loss metrics such as loss rates, chargeback rates, and manual review efficiency, reporting findings to executive leadership. • Present fraud trends, risks, and mitigation strategies to senior leadership. • Lead root-cause assessments of fraud loss data, and perform loss attribution to prioritize improvements. • Develop, implement and manage fraud training program to assist in building out QC/QA reviews and creating standards within the department.

🎯 Requirements

• Bachelor's Degree or the equivalent experience. Specialty: Business, Criminal Justice, or other applicable. • 10 or more years fraud prevention in Financial Services. • 3 or more years fraud governance program oversight. • Working knowledge of fraud risks, typologies, and related operational processes • Strong analytical, organizational, and communication skills

🏖️ Benefits

• medical plans with prescription drug coverage • flexible spending account or health savings account depending on the medical plan chosen • dental and vision insurance • life insurance • 401(k) program with employer match and Employee Stock Purchase Plan • paid time off programs including holiday pay and paid volunteer time • disability insurance coverage and maternity and parental leave • adoption assistance • educational assistance • robust wellness program with financial incentives