Sales & Customer Success Manager, Switzerland

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🇨🇭 Switzerland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EGYM

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

⚽ Sports

🧘 Wellness

☁️ SaaS

Sports • Wellness • SaaS

EGYM is a global leader in fitness technology, dedicated to making workouts smarter, more efficient, and enjoyable for all users. The company's comprehensive fitness ecosystem includes smart workout equipment, digital apps, and services in collaboration with over 200 connected partners. EGYM focuses on providing personalized and interactive workout experiences through advanced technology solutions like Smart Strength and Smart Cardio, as well as management software integration. They serve various types of fitness clubs, from local gyms to large fitness chains, by offering tailored solutions that improve member engagement and operational efficiency. EGYM's innovative approach includes AI-powered training plans and a cloud-based platform that connects gyms, equipment, and members for seamless fitness experiences.

📋 Description

• Sell EGYM hardware and software solutions and own revenue, sales activities, and growth across Western Switzerland (Romandie) • Acquire new customers, including through cold outreach • Analyze customer needs and operational challenges and provide conceptual consulting • Create and present business cases, quotes, and concept proposals to improve client profitability • Collaborate with marketing to organize regional sales events and generate pipeline opportunities • Serve as the primary strategic contact for existing clients throughout the customer journey • Increase customer lifetime value and identify upsell and cross-sell opportunities • Conduct process and concept trainings for gym owners and staff • Communicate product innovations and support EGYM Campus training sessions at partner facilities • Analyze on-site product adoption and derive KPIs and best practices to optimize client workflows • Maintain accurate sales reporting and pipeline forecasting in Salesforce • Complete onboarding, acquire initial client projects, manage a client portfolio, deliver trainings and presentations, promote networking meetups and webinars, and document activities in Salesforce during the first six months

🎯 Requirements

• At least 3 years of proven experience in B2B sales and account management • Experience ideally involving combined hardware and software solutions • Modern sales methodology and presentation experience in one-to-one pitches, group presentations, and training workshops • Results-oriented mindset and persistence throughout long sales cycles • Experience and an active network in the fitness, sports, or healthcare sector is ideal • Degree or vocational training in sports science/kinesiology, or a background in physical therapy is ideal • Fluent French • Good English skills • German language skills are a strong plus • Willingness to travel and visit clients directly on site approximately 1–2 days per week • Documents must be uploaded in English or German • Must be authorized to work in the location of the job

🏖️ Benefits

• Monthly wellness allowance of up to CHF 45 toward gym, yoga studio, or sports club membership • Flexible working hours • 25 days of vacation per year • Self-organised mentoring platform • Discounted offers through the employee benefits portal • Company car, including fuel card, for business and personal use • Modern and international company culture • Varied, challenging tasks and regular feedback • Professional development and learning opportunities

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