Sales and Operations Specialist

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $55 - $80 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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EIS Group

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1976

🔧 Hardware

🤝 B2B

Hardware • B2B

EIS Group is a supplier and maker of professional printing and finishing equipment, highlighting Epson PrecisionCore high-density printheads, laminators, and laminating films for production printing. The company emphasizes outstanding print quality, fast printing speeds, connectivity, and finished output (lamination), positioning itself toward production and business customers.

📋 Description

• Manage and optimize sales and operational processes to improve productivity and customer satisfaction. • Maintain and analyze CRM data to ensure accuracy and provide actionable insights. • Support forecasting, pipeline management, and sales performance reporting. • Coordinate order processing, account management, and customer onboarding activities. • Collaborate with cross-functional teams including Sales, Finance, Customer Success, and Operations. • Develop dashboards and reports to track key performance indicators (KPIs). • Identify process improvement opportunities and implement scalable solutions. • Assist with pricing, contracts, renewals, and sales documentation. • Monitor service levels and ensure timely resolution of operational issues. • Prepare weekly and monthly reports for management and executive leadership.

🎯 Requirements

• Bachelor's degree in Business Administration, Operations Management, Marketing, Finance, or a related field. • 2+ years of experience in sales operations, business operations, customer success, or a related discipline. • Strong experience with CRM systems such as Salesforce, HubSpot, or Microsoft Dynamics. • Advanced proficiency with Microsoft Excel, Google Sheets, and reporting tools. • Experience using ERP systems and business intelligence platforms is preferred. • Excellent analytical, organizational, and problem-solving skills.

🏖️ Benefits

• Competitive hourly compensation. • Medical, dental, and vision insurance. • 401(k) retirement plan with company match. • Paid time off and company holidays. • Professional development and training opportunities. • Flexible remote work environment. • Performance-based bonuses and advancement opportunities.