RCM Solutions Engineer

🕒 June 4

🇺🇸 United States – Remote

💵 $105k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

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Elation Health

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance • Software as a Service (SaaS)

Elation Health is a company that provides a clinical-first electronic health record (EHR) platform designed for primary care practices. Their platform, which includes AI-powered features like Note Assist, aims to enhance patient care by streamlining clinical workflows and improving efficiency. Elation Health serves small to medium-sized practices, direct care providers, and enterprises, offering services such as medical billing software, telehealth, and patient engagement tools. With a focus on better patient-provider relationships and exceptional care, Elation Health supports over 32,000 clinicians in advancing their medical practices.

📋 Description

• Serve as the RCM SME for Elation working closely with sales, marketing and enablement to identify process excellence marrying Elation’s solutions with prospect and customer workflows • Lead RCM-focused demos for small and mid-market prospects (typically 3–10+ provider prospects) • Conduct live discovery with practice staff and billing teams, mapping workflows and pain points to resolve with Elation's AI billing and practice management solutions • Serve as the RCM SME for existing customers, helping practices improve operations with Elation • Deeply understand our customers’ cash flow, economics, and processes, and how Elation’s billing and RCM product functionality improves their overall financial outcomes • Work with Product Management to maintain deep, current expertise in Elation's billing and RCM product functionality; identify product opportunities and roadmap-worthy projects • Evangelize and educate internal colleagues on Elation's revenue cycle and billing capabilities, building confidence and consistency across the team • Support sales enablement by sharing RCM expertise with AEs, CSMs and other customer-facing team members

🎯 Requirements

• 5+ years of experience in revenue cycle management consulting, medical billing, or general RCM; with exposure to a diversity of practice types and billing environments • Deep understanding of end-to-end billing workflows across a range of primary care and specialty practice settings, including value based care practices • Excited about the opportunities for innovation with the use of AI in billing workflows • Ability to conduct live discovery with billing teams and immediately connect pain points to product solutions with confidence and fluency • Credibility and executive presence to engage expert billing teams as a true peer; able to match the depth of knowledge that experienced billers, RCM directors, and third-party billing companies bring to the table • Clear, confident communicator across all audiences, from front-line billing staff to executives, and from internal colleagues to prospective customers • Collaborative and team-oriented, with an ability to work cross-functionally across Sales, Customer Success, and Product • Experience with healthcare SaaS or EHR platforms a plus; prior pre-sales or solutions consulting experience is a bonus.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible working hours • Paid time off • Professional development opportunities