Account Manager

Job not on LinkedIn

🔥 7 minutes ago

🇺🇦 Ukraine – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Eleken.

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

Eleken is a UI/UX design agency specialized in providing tailored design solutions for SaaS companies. They offer services like product redesign, team extension, and complete design from scratch for various industries including healthcare, fintech, and data analytics. With a focus on user-centered design, Eleken integrates seamlessly into clients' teams to deliver iterative design improvements and support fast project recovery for deadlines. Their unique approach involves providing dedicated designers who work closely with client teams, offering high-value, responsive, and professional design expertise to enhance user interface and user experience. Eleken has experience working on complex and technical B2B use cases, and offers a free trial to showcase their design process.

📋 Description

• Stay in touch with active clients and ensure a smooth collaboration • Run quarterly NPS calls to collect qualitative feedback • Collect testimonials and reviews on platforms like Clutch and LinkedIn • Conduct exit interviews when clients leave • Control the invoicing process and ensure timely payments • Spot risks early and coordinate with the internal team • Maintain a friendly yet professional tone and follow up when feedback or payment is overdue • Reconnect with past clients and keep relationships warm • Identify expansion or return opportunities • Work effectively with sales and marketing • Progress through interviews with Talent Acquisition Specialist and CEO, reference check, and offer stage

🎯 Requirements

• 2+ years in B2B client-facing roles (Customer Success, Sales, Account Management — ideally in tech or creative services) • Fluent English (spoken and written communication with clients) • Running discovery calls with clients: identifying business goals, needs, blockers, and risks • Upsell / cross-sell skills • Familiarity with CRM systems and client communication tools (we use Slack, Notion, Attio) • Discovery mindset — curiosity, ability to ask open and probing questions • Empathy and client orientation • Strong communication skills (clear, structured, diplomatic) • Initiative — suggesting improvements to processes • Organization and prioritization — managing multiple clients and priorities at once • Team collaboration — working effectively with sales and marketing • Ability to work as a private entrepreneur (Ukrainian FOP)

🏖️ Benefits

• Flexible working hours • Paid vacations and sick leaves • Fully remote • Co-working space compensation • Finance Support (we take care of accounting for you) • Employee referral bonus • Reading Club and corporate library