Operations Coordinator

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🔥 11 minutes ago

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Elevate and Delegate

WebsiteLinkedInAll Job Openings

1 - 10 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

Elevate and Delegate is a company that specializes in helping businesses reduce staffing costs and improve efficiency by sourcing and managing high-performance remote teams. They find talented overseas employees to fill roles such as virtual assistants, bookkeepers, customer service representatives, video editors, and more. Their services include smooth and efficient hiring and onboarding processes, strategy sessions to understand client pain points, and a 90-day satisfaction guarantee for their placements. Elevate and Delegate aims to help businesses grow without increasing their workload, by providing a dedicated talent overseas that works on the client's schedule.

📋 Description

• Perform high-volume data entry with exceptional accuracy • Speak with insurance companies to check the status of insurance claims • Add and update customer and job information in Restoration Manager CRM/Job Management System • Create, review, and update estimates using Xactimate • Track, reconcile, and maintain sales expenses • Maintain accurate records across multiple systems and databases • Review work to identify and correct errors before submission • Organize and maintain digital files, records, and documentation • Handle multiple administrative tasks simultaneously while meeting deadlines • Follow established processes and identify opportunities for improvement • Communicate clearly and professionally with internal team members • Maintain confidentiality and handle sensitive information responsibly • Complete assigned tasks independently with minimal supervision • Learn new systems and workflows quickly • Communicate proactively about issues and meet deadlines • Become a trusted, long-term member of the team

🎯 Requirements

• Minimum 5 years of Virtual Assistant experience, preferably supporting a US-based company • Proven experience in administrative support and high-volume data entry • Excellent written and spoken English with strong professional communication skills • Exceptional attention to detail and demonstrated accuracy • Strong organizational and time management skills • Excellent multitasking abilities in a fast-paced environment • Comfortable using Microsoft Excel for tracking, reporting, and data management • Ability to prioritize work and consistently meet deadlines • Self-motivated, resourceful, and capable of working independently • Strong problem-solving skills and ability to learn new processes quickly • High professionalism, accountability, and reliability • Experience using Xactimate is a strong advantage • Experience with Restoration Manager or similar CRM/Job Management software • Experience supporting insurance restoration, construction, or property claims businesses • Familiarity with CRM systems, spreadsheets, and cloud-based business applications • Experience documenting processes and following SOPs • Reliable high-speed internet with minimal downtime • Dedicated workspace suitable for full-time remote work • Reliable computer capable of handling multiple applications simultaneously • Backup internet solution • Ability to maintain consistent working hours with excellent attendance • Experience supporting a US-based company • Comfortable communicating with insurance companies

🏖️ Benefits

• Directly working with the client and independently handling client-related matters • Payments handled directly by the client; salary paid directly to the worker • Vacation leaves and holidays aligned with client business needs and policies/preferences • Loom video application/interview process • Opportunity to become a trusted, long-term member of the team