Global Client Director, Dedicated Accounts

🕒 April 1

🐻 Alaska, Hawaii, +2 more states – Remote

🐻 Alaska – Remote 🌺 Hawaii – Remote ⚜️ Louisiana – Remote 🌪️ Oklahoma – Remote

💵 $120k - $150k / year

⏰ Full Time

🔴 Lead

👔 Director

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Elite Technology

WebsiteLinkedInAll Job Openings

501 - 1000 employees

☁️ SaaS

🤝 B2B

SaaS • B2B

Elite Technology is a company specializing in financial solutions for law firms globally. With over 70 years of experience, Elite offers a range of products designed to boost operational efficiency, increase profitability, and provide strategic visibility. Their innovative solutions, like the cloud-native SaaS product 3E and the electronic billing system eBillingHub, streamline finance and accounting operations in law firms, enhancing billing, invoicing, and financial reporting. Elite's tools enable law firm leaders to make informed business decisions and effectively manage their firms.

📋 Description

• Serve as the primary executive liaison for the client globally, ensuring trusted alignment between their strategic priorities and Elite’s offerings. • Own the global account plan, including revenue growth, retention, renewals, and cloud migration strategy for the client. • Drive year-over-year expansion through proactive identification of new opportunities across business units and geographies. • Partner with functional leaders in Product, Marketing, Customer Success, and Professional Services to deliver cohesive, high-impact outcomes for the client. • Manage complex commercial negotiations and renewal cycles, ensuring mutually beneficial, long-term agreements. • Maintain deep knowledge of the client’s business model, transformation goals, and technology landscape to anticipate needs and shape solution roadmaps. • Leverage data and CRM insights (Salesforce) to forecast revenue, track health metrics, and inform strategic decisions. • Represent Elite at client sites and executive forums, reinforcing partnership value and advocacy at the C-suite level. • Perform other duties as assigned to support departmental and company objectives.

🎯 Requirements

• Bachelor's Degree in Business, Marketing, or a related field. MBA preferred • 9–12 years of proven success in SaaS sales and account management, with a focus on high-value, strategic accounts. • Strong proficiency in Strong analytical skills, with experience in ROI modelling and persuasive quantitative techniques. • Proven success managing multi-million-dollar global client portfolios and achieving or exceeding revenue targets in B2B technology, SaaS, or professional services. • Demonstrated ability to build trusted C-suite relationships and navigate complex organizational structures. • Strategic thinker with a strong commercial acumen and the ability to translate business needs into technology-enabled solutions. • Exceptional communication, presentation, and negotiation skills. • Skilled in using CRM and analytics tools (Salesforce preferred) to drive insight and accountability. • Ability to travel up >50% as business needs require. • Role requires the following physical capacity: Moderate: 20–50 lbs – frequent lifting, bending, or standing. • Must be legally authorized to work in United States; Elite does not provide employment sponsorship for this position.

🏖️ Benefits

• Competitive Compensation Package ($120,000 - $150,000 base salary + variable component) • Comprehensive Healthcare Coverage (Health, Dental, Vision) • Retirement Savings Plan with an Employer Contribution • Professional Development Opportunities • Time Off • Wellness Initiatives • Employee Assistance Program • Generous Global Parental Leave • Calm, free premium subscription • Employee Discount Program