Claims Adjuster – Associate

Job not on LinkedIn

🕒 July 15

🏈 Ohio – Remote

🏈 Ohio – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📋 Claims Specialist

🚫👨‍🎓 No degree required

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Embrace

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

☁️ SaaS

🏢 Enterprise

💰 $20M Venture Round - Embrace on 2023-07

SaaS • Enterprise

Embrace is a user-focused observability platform for mobile and web applications that ties technical performance to end-user impact. Powered by OpenTelemetry, Embrace provides Real User Monitoring (RUM), crash and ANR reporting, network insights, session timelines, Core Web Vitals, custom metrics and alerts, dashboards, and AI-driven automated workflows. The platform targets mobile engineers, web developers, and reliability teams across industries such as e-commerce, travel, media, and gaming, and emphasizes open standards, avoiding vendor lock-in. Embrace has entered a definitive agreement to be acquired by Palo Alto Networks.

📋 Description

• Review, evaluate, and settle wellness, illness, and accident claims • Calculate coverage amounts accurately and efficiently minimizing errors and processing time. • Follow up with pet parents and veterinary clinics for additional required information as needed. • Communicate efficiently with pet parents in response to all phone, email, or web inquiries about claim-related questions in an acceptable time frame as determined by the Claims Leadership Team. • Achieve internal goals for processing efficiencies set by the Claims Leadership Team. • Generate new ideas to improve current protocols, customer satisfaction, and service levels. • Accept personal responsibility for your tasks and actions in the claims department. • Follow-through with contacts, claims, and other tasks assigned to you. • Seek appropriate assistance in completing tasks if you are unsure of the procedure or protocol.

🎯 Requirements

• High School Diploma/GED. • Minimum of 3 years of experience in the veterinary field as a veterinary assistant or veterinary technician. • Certified Veterinary Technician (CVT), Registered Veterinary Technician (RVT), or Licensed Veterinary Technician (LVT) preferred.

🏖️ Benefits

• Comprehensive full medical, dental and vision Insurance • Basic Life Insurance at no cost to the employee • Company paid short-term and long-term disability • 12 weeks of 100% paid Parental Leave • Health Savings Account (HSA) • Flexible Spending Accounts (FSA) • Retirement savings plan • Personal Paid Time Off • Paid holidays and company-wide Wellness Day off • Paid time off to volunteer at nonprofit organizations • Pet friendly office environment • Commuter Benefits • Group Pet Insurance • On the job training and skills development • Employee Assistance Program (EAP)