Manager, Revenue Operations

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Embrace

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Embrace is the only observability platform purpose-built for mobile. Companies, including GOAT, Hilton, P&G, Owlet, and Home Depot, partner with Embrace to observe, proactively analyze, and access the unique datasets of phones, tablets, point-of-sale systems, IoT, cars, and other devices. Their entire teams, whether engineering, marketing, or business intelligence, use Embrace to create and optimize the experiences of their end-consumers and workforces.

51 - 200 employees

📋 Description

• Own and optimize our core GTM systems and data stack (Salesforce, HubSpot, Gong, Apollo, Clay, LeanData, and related tools) to enable seamless workflows across Sales, Marketing, and Customer Success. • Partner with GTM leaders to design and manage key operational processes, including forecasting, pipeline reviews, territory design, comp planning, lead routing, and attribution. • Build and maintain standardized dashboards and analytics that provide real-time visibility into pipeline health, pacing, conversion rates, and sales efficiency metrics (Magic Number, Sales Efficiency Ratio, etc.). • Drive data integrity, hygiene, and process enforcement to ensure confidence in our reporting and board-level metrics. • Support Sales Development operations, optimizing prospecting workflows, scoring, and routing to maximize meeting generation. • Collaborate closely with Marketing and Partnership teams to improve campaign measurement, funnel reporting, and attribution. • Partner with Customer Success to enhance renewal visibility, expansion tracking, and NRR reporting. • Serve as a trusted advisor to the CRO and GTM leaders, delivering actionable insights that inform decisions, improve forecasting accuracy, and drive cross-functional alignment. • Continuously evaluate and implement process improvements that increase efficiency and help scale Embrace’s revenue engine from $10M to $50M+.

🎯 Requirements

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Analytics roles in a B2B SaaS environment. • Hands-on expertise with Salesforce (admin-level proficiency required); experience with HubSpot, Gong, LeanData, and similar tools is a strong plus. • Proven ability to design and execute reporting, forecasting, and process frameworks that improve sales productivity and GTM efficiency. • Comfortable building dashboards, analyzing trends, and turning data into actionable insights for leadership. • Experience managing the operational cadence across sales, marketing, and customer success (pipeline reviews, QBRs, board reporting). • Strategic thinker with a builder’s mindset. Able to zoom out to system-level design and zoom in to execute details with precision. • Exceptional collaboration and communication skills; confident in driving accountability across teams. • A bias for action, curiosity, and continuous improvement. Thrives in a fast-paced, scaling environment.

🏖️ Benefits

• equity participation • full suite of Embrace benefits listed on our careers page