Content Support Specialist

🕒 July 9

🌐 Kazakhstan, Georgia, +3 more countries – Remote

🇰🇿 Kazakhstan – Remote 🇬🇪 Georgia – Remote 🇷🇸 Serbia – Remote 🇦🇿 Azerbaijan – Remote 🇺🇿 Uzbekistan – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 15%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Emerging Travel Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏨 Hospitality

📦 Logistics

🛍️ eCommerce

Hospitality • Logistics • eCommerce

Emerging Travel Group is a leading provider of advanced online booking platforms tailored for individual travelers, travel agents, and corporate clients. They empower hoteliers to enhance visibility and attract a wider customer base through their comprehensive travel solutions, which include over 2. 9 million accommodations, flights, transfers, and car rentals across 190 source markets. With a focus on technology excellence, Emerging Travel Group serves a vast network of travel agencies and corporate clients, enabling seamless travel management and collaboration in the dynamic travel industry.

📋 Description

• Process incoming content editing requests: emails, tickets, hotel profiles, messages in corporate chats; • Prepare and proofread texts for product team projects; • Ensure the relevance and accuracy of hotel information: text descriptions, service details, photos, room categories, accommodation conditions, and payment and cancellation policies; • Maintain and update the hotel tax database: correct and add taxes at the hotel and regional level, work with tax documentation; • Monitor and update geodata: revise and correct information about hotel locations and geographic objects.

🎯 Requirements

• Ability to quickly switch between tasks and handle several assignments in parallel; • Excellent spelling and punctuation, strong computer literacy; • Confident PC user, experience with Google Docs; • Attention to detail, perseverance, and a high level of self-organization; • English language proficiency at Upper Intermediate level or higher.

🏖️ Benefits

• Remote work format, shift schedule 2/2 with flexibility regarding working hours if needed. • Ambitious and supportive team who love what they do, appreciate each other, and grow together. • Internal programs for adaptation and training, development of soft skills, and leadership abilities. • Partial compensation for participating in external training and conferences. • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. • Corporate prices on hotels and travel services. • MyTime Day Off - an extra non-working day without loss of compensation.