
1001 - 5000 employees
Founded 2010
🏨 Hospitality
📦 Logistics
🛍️ eCommerce
Hospitality • Logistics • eCommerce
Emerging Travel Group is a leading provider of advanced online booking platforms tailored for individual travelers, travel agents, and corporate clients. They empower hoteliers to enhance visibility and attract a wider customer base through their comprehensive travel solutions, which include over 2. 9 million accommodations, flights, transfers, and car rentals across 190 source markets. With a focus on technology excellence, Emerging Travel Group serves a vast network of travel agencies and corporate clients, enabling seamless travel management and collaboration in the dynamic travel industry.
🔥 0 minutes ago
🌐 Kyrgyzstan, Kazakhstan, +5 more countries – Remote
⏰ Full Time
🟢 Junior
🚫👨🎓 No degree required
👻 Ghost score 10%
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1001 - 5000 employees
Founded 2010
🏨 Hospitality
📦 Logistics
🛍️ eCommerce
Hospitality • Logistics • eCommerce
Emerging Travel Group is a leading provider of advanced online booking platforms tailored for individual travelers, travel agents, and corporate clients. They empower hoteliers to enhance visibility and attract a wider customer base through their comprehensive travel solutions, which include over 2. 9 million accommodations, flights, transfers, and car rentals across 190 source markets. With a focus on technology excellence, Emerging Travel Group serves a vast network of travel agencies and corporate clients, enabling seamless travel management and collaboration in the dynamic travel industry.
• Supporting partner API integrations during onboarding and launch • Consulting partners and commercial stakeholders on API functionality • Handling requests coming through the ticketing system • Validating the quality of partner integrations • Logging information about integrating partners • Conducting Zoom/Google Meet calls with partners • Working with API logs and troubleshooting errors • Escalating requests to other teams when needed • Maintaining and updating the knowledge base
• At least 1 year of experience in API technical support (2nd–3rd line support) OR experience with API integrations, launch, and support of API clients; • Confident experience working with APIs and Postman; • Ability to persuade and influence stakeholders; • Ability to read logs in JSON and XML formats; • Understanding of CRUD principles; • Ability to work with Google Docs; • Ability to handle cross-functional tasks with adjacent teams; • English level B2 or higher (both written and spoken). • Based in Kazakhstan, Georgia, Armenia, Serbia, Uzbekistan, or Vietnam. • Preferred: Experience with SQL, Grafana, and Kibana; • Preferred: Experience working with project-based tasks.
• Flexible schedules and opportunity to work remotely. • Ambitious and supportive team who love what they do, appreciate each other, and grow together. • Internal programs for adaptation and training, development of soft skills, and leadership abilities. • Partial compensation for participating in external training and conferences. • Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. • Corporate prices on hotels and travel services. • MyTime Day Off - an extra non-working day without loss of compensation.
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