Retail Area Manager

🕒 September 1

🇫🇷 France – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 11%

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🗣️🇫🇷 French Required

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Logo of Emma – The Sleep Company

Emma – The Sleep Company

501 - 1000 employees

Founded 2013

🏥 Healthcare

🍽️ Food & Beverage

🧘 Wellness

Healthcare • Food & Beverage • Wellness

Emma – The Sleep Company is a company dedicated to enhancing people's sleep with innovative technologies and developments. Originally founded to improve sleep quality, Emma now invests significantly in research and development to produce scientifically-based products, such as award-winning mattresses in the UK. Emma also explores novel approaches to sleep enhancement, such as music albums for better rest and AI-powered sleep solutions. With a focus on e-commerce and technology, Emma – The Sleep Company is expanding globally, opening retail stores, and engaging in social initiatives such as Christmas toy donations and mental health awareness. Emma offers diverse career opportunities, encourages personal and professional growth, and supports a dynamic, international community of employees.

📋 Description

• Support new store launches in France, helping coordinate with franchise and store partners to ensure smooth openings, proper training, and operational readiness. • Track store performance and support revenue growth by monitoring trends, helping optimize costs, and flagging risks early. • Monitor OTIF (On-Time, In-Full) deliveries, support inventory tracking, and help resolve day-to-day operational issues with logistics teams. • Help apply and roll out playbooks and best practices across stores, contributing ideas to improve conversion rates and customer experience. • Track NPS and customer feedback, support store staff with ongoing training needs, and help implement improvements. • Support store audits, assist with mystery shopping programs, and help maintain accurate reporting on sales, marketing performance, and inventory.

🎯 Requirements

• Comfortable working on store launches and supporting performance improvements. • Strong with data and numbers, especially around store performance, inventory, and customer feedback. • Hands-on problem solver who can react quickly in fast-paced environments. • Collaborative and comfortable working with franchise partners, store teams, and internal stakeholders. • Customer-focused and motivated to improve in-store experience and satisfaction. • Fluent in English and French, other European languages are a plus.

🏖️ Benefits

• Growth opportunity in a rapidly growing company. • Supportive team environment, working locally and globally. • Career development with access to continuous learning and training. • Competitive compensation and health benefits.

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