Junior Support Representative – Bilingual

Job not on LinkedIn

🔥 14 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Spread Tecnologia

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

💼 Consulting

📣 Marketing

🏥 Healthcare

Consulting • Marketing • Healthcare

Spread Tecnologia is a company dedicated to providing a comprehensive collection of emojis for various devices, including iOS and Android. They offer an easy-to-use platform for searching, copying, and pasting emojis, along with detailed meanings and examples of emoji usage. The company focuses on enhancing the way users communicate through emojis, continuously working to introduce new features and collections.

📋 Description

• Serve as the focal point between business units, technical teams, and vendors • Ensure that responsible support groups are engaged and monitor the resolution of requests • Follow up on outstanding items, risks, dependencies, and commitments • Guide users through support processes, incidents, and service requests • Consolidate operational and executive information to support management

🎯 Requirements

• Experience monitoring operational IT requests • Excellent communication, organizational, and interpersonal skills, along with proactivity and a sense of urgency • Required language: English or Spanish, with fluency in at least one of these languages • High school diploma • Experience in corporate IT environments is a plus • Experience with ITSM tools is a plus • Knowledge of ITIL is a plus • Availability to work Monday through Friday, from 8:00 a.m. to 5:00 p.m.

🏖️ Benefits

• 100% remote work, depending on the contract model • The company embraces diversity in all its forms • This position is also open to people with disabilities

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