
10,000+ employees
Founded 1919
đ¨ Hospitality
âď¸ Travel
Hospitality ⢠Travel
Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources â highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support â reflecting Hiltonâs role as an international employer in the lodging and guest-services industry. Hiltonâs core business centers on providing accommodations, guest experiences, and hospitality services worldwide.
đĽ 0 minutes ago
đ§đˇ Brazil â Remote
â° Full Time
đ˘ Junior
đ Customer Support
đŤđ¨âđ No degree required
đť Ghost score 10%
đŁď¸đ§đˇđľđš Portuguese Required
đŁď¸đŞđ¸ Spanish Required
Where this job comes from
Posted on Hilton's careers page, not through a job board
First seen by Remote Rocketship 0 minutes ago

10,000+ employees
Founded 1919
đ¨ Hospitality
âď¸ Travel
Hospitality ⢠Travel
Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources â highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support â reflecting Hiltonâs role as an international employer in the lodging and guest-services industry. Hiltonâs core business centers on providing accommodations, guest experiences, and hospitality services worldwide.
⢠Support Hilton account owners, customers, and hotels by delivering follow-up and solutions ⢠Manage and prioritize workload through Salesforce and other Hilton systems ⢠Own and respond to shared inbox inquiries ⢠Review daily priorities, identify opportunities, and proactively support sales goals and customer needs ⢠Collaborate across teams to provide coverage, improve processes, and enhance productivity and customer experience ⢠Collaborate on and create documentation for internal and external customers ⢠Participate in cross-training, team-building, and cross-team events ⢠Partner with Commercial and Automation teams on Sales system improvement testing ⢠Participate in and help complete annual departmental objectives ⢠Maintain understanding of Hilton promotional program rules and goals ⢠Develop ideas to troubleshoot team stressors, work/life balance issues, and wasted time or resources
⢠One (1) year of strong administrative and support experience ⢠Proficiency in Microsoft Office applications, including Excel ⢠Experience within the travel and/or sales support industry ⢠Fluent in Portuguese, English, and Spanish, both written and verbal ⢠Experience with systems that power Hilton's sales infrastructure, such as Salesforce and Cvent ⢠Advanced Microsoft Office skills, including advanced Excel functions such as VLOOKUPS and Pivot Tables
⢠110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program ⢠Employee stock purchase program (ESPP) with Hilton shares available at a 15% discount ⢠Paid parental leave for eligible Team Members, including partners and adoptive parents ⢠Dedicated caregiving concierge services ⢠Crisis Concierge support for practical and emotional care ⢠Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members ⢠Generous paid time off (PTO) ⢠Health and welfare benefits, including health plans, dental cleanings, and vision coverage ⢠Retirement plans ⢠Collaborative, high-performing team environment ⢠Opportunities to contribute to process improvements, special projects, cross-training, team-building, and cross-team events
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