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Sales Support Specialist

🔥 0 minutes ago

🇧🇷 Brazil – Remote

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇧🇷🇵🇹 Portuguese Required

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Hilton's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Hilton

Hilton

10,000+ employees

Founded 1919

🏨 Hospitality

✈️ Travel

Hospitality • Travel

Hilton is a global hospitality company that operates and franchises a large portfolio of hotels and resorts across the Americas, Europe, the Middle East, Africa, and Asia Pacific. The provided information focuses on careers and team member resources — highlighting hotel, corporate, and student/early-career paths, benefits, locations, and multilingual support — reflecting Hilton’s role as an international employer in the lodging and guest-services industry. Hilton’s core business centers on providing accommodations, guest experiences, and hospitality services worldwide.

📋 Description

• Support Hilton account owners, customers, and hotels by delivering follow-up and solutions • Manage and prioritize workload through Salesforce and other Hilton systems • Own and respond to shared inbox inquiries • Review daily priorities, identify opportunities, and proactively support sales goals and customer needs • Collaborate across teams to provide coverage, improve processes, and enhance productivity and customer experience • Collaborate on and create documentation for internal and external customers • Participate in cross-training, team-building, and cross-team events • Partner with Commercial and Automation teams on Sales system improvement testing • Participate in and help complete annual departmental objectives • Maintain understanding of Hilton promotional program rules and goals • Develop ideas to troubleshoot team stressors, work/life balance issues, and wasted time or resources

🎯 Requirements

• One (1) year of strong administrative and support experience • Proficiency in Microsoft Office applications, including Excel • Experience within the travel and/or sales support industry • Fluent in Portuguese, English, and Spanish, both written and verbal • Experience with systems that power Hilton's sales infrastructure, such as Salesforce and Cvent • Advanced Microsoft Office skills, including advanced Excel functions such as VLOOKUPS and Pivot Tables

🏖️ Benefits

• 110 nights of deeply discounted travel, with room rates as low as $40/night through the Go Hilton travel program • Employee stock purchase program (ESPP) with Hilton shares available at a 15% discount • Paid parental leave for eligible Team Members, including partners and adoptive parents • Dedicated caregiving concierge services • Crisis Concierge support for practical and emotional care • Free counseling and support through the Employee Assistance Program (EAP) for eligible Team Members • Generous paid time off (PTO) • Health and welfare benefits, including health plans, dental cleanings, and vision coverage • Retirement plans • Collaborative, high-performing team environment • Opportunities to contribute to process improvements, special projects, cross-training, team-building, and cross-team events

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