Spread Tecnologia
1001 - 5000 employees
Founded 1983
💼 Consulting
📣 Marketing
🏥 Healthcare
Consulting • Marketing • Healthcare
Spread Tecnologia is a company dedicated to providing a comprehensive collection of emojis for various devices, including iOS and Android. They offer an easy-to-use platform for searching, copying, and pasting emojis, along with detailed meanings and examples of emoji usage. The company focuses on enhancing the way users communicate through emojis, continuously working to introduce new features and collections.
Líder de Suporte Técnico
Job not on LinkedIn
🔥 4 minutes ago
🗣️🇧🇷🇵🇹 Portuguese Required
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Spread Tecnologia
1001 - 5000 employees
Founded 1983
💼 Consulting
📣 Marketing
🏥 Healthcare
Consulting • Marketing • Healthcare
Spread Tecnologia is a company dedicated to providing a comprehensive collection of emojis for various devices, including iOS and Android. They offer an easy-to-use platform for searching, copying, and pasting emojis, along with detailed meanings and examples of emoji usage. The company focuses on enhancing the way users communicate through emojis, continuously working to introduce new features and collections.
📋 Description
• Garantir a solução definitiva de incidentes em Nível 1 • Troubleshooting avançado via chat • Reinstalação de softwares e correções remotas • Diagnóstico de rede e problemas de conectividade • Documentação e gerenciamento de chamados
🎯 Requirements
• Atendimento humano via Chat e Portal de Serviços • Atendimento automatizado (RPA / Chatbots) • Alta Taxa de Resolução (> 65% no primeiro contato) • Suporte Lógico e de Software • Suporte a Conectividade e Rede • Gestão de Incidentes em Ferramenta ITSM • Geração de relatórios diários, semanais e mensais
🏖️ Benefits
• Vaga também para PcD
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