Sales Development Representative, Sales Enablement

August 28

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Employment Hero

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SaaS • HR Tech • Recruitment

Employment Hero is an all-in-one HR, payroll, and recruitment platform designed to streamline workforce management for businesses across various markets including Australia, New Zealand, the United Kingdom, Singapore, and Malaysia. The platform offers a suite of AI-powered tools to simplify hiring, onboarding, employee engagement, payroll management, and compliance, helping businesses increase efficiency and reduce manual errors. Employment Hero also features 'Swag', an employment superapp that combines work, career opportunities, flexible pay, and benefits management for employees. Recognized as an innovative solution for both SMEs and large corporations, Employment Hero integrates with various platforms and provides real-time support to optimize human resource processes.

501 - 1000 employees

Founded 2014

☁️ SaaS

👥 HR Tech

🎯 Recruiter

💰 Series F on 2022-02

📋 Description

• Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we've scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees. • The EH Way: mission first; remote first; AI First; apolitical; values; high performance. • We’re looking for SDR Sales Enablement to drive performance coaching for our NZ-based SDR team, across Micro, Core, and Mid-Market segments in both Inbound and Outbound. You’ll act as a hands-on coach and quality champion — spending your time in the field running 1:1 sessions, shadowing live calls, reviewing Outreach, and addressing performance gaps. • Your mission is to elevate SDR performance by coaching to best-in-class standards and improving funnel metrics like MQL-to-SAO conversion, connect rates, demo sit rates, and revenue. You’ll drive excellence by lifting both quantity and quality, in partnership with SDR Managers. • SDRs are revenue influencers; you’ll embed this belief by setting clear standards, optimizing processes, and coaching relentlessly to fuel pipeline growth. • 1:1 Tactical Coaching & Performance Enablement: conduct 1:1 coaching, live shadowing, roleplays; provide real-time feedback; track funnel performance. • SDR Quality Assurance & Workflow Uplift: audit calls and CRM hygiene; identify performance bottlenecks; collaborate with Ops; align coaching with performance needs. • Channel Growth: standardise SDR workflows; develop product knowledge; embed best practices; SPICED sales methodology; continuous development. • Collaborate & Commercial Impact: align with GTM, product launches, campaigns; champion high performance; act as a force multiplier. • What you’ll bring: commercial acumen, execution mastery, change driver, force multiplier, results-obsessed. • What we’re looking for: proven coaching/leadership of SDRs; outbound/inbound experience; strong metrics; tools familiarity; data-driven; cross-functional alignment. • What we can offer: remote work; cutting-edge tools; ambitious colleagues; ESOP; generous paternity leave; egg freezing; budget; learning opportunities. • If you thrive in hands-on coaching roles, this is your opportunity to help Employment Hero create a world-class SDR function — where every call counts!

🎯 Requirements

• Proven success coaching or leading Inbound and Outbound SDR teams, ideally in SaaS or tech scale-ups (essential) • Deep understanding of Outbound pipeline generation and SDR performance levers • Strong track record improving activity and conversion metrics • Familiarity with tools such as LinkedIn Sales Navigator, ZoomInfo, 6sense, Outreach, Spekit, Confluence, and Salesforce (preferred) • Skilled in delivering feedback and coaching across all experience levels • Comfortable operating at both tactical and strategic levels in a fast-moving environment • Data-driven decision maker with a passion for scaling repeatable, high-impact sales motions • Strong alignment to commercial goals and the ability to drive cross-functional outcomes • Able to interpret data to diagnose performance gaps and pull the right levers to positively impact sales performance metrics • Collaborative mindset, working well with cross-functional teams to drive outcomes

🏖️ Benefits

• You will work remotely, with the flexibility to own your time and impact • You will access cutting-edge tools to amplify your work, knowledge and outputs • You'll surround yourself with ambitious, outcome-driven colleagues who challenge you to do the best work of your life • You'll own ESOP (employee share options) in one of the world's fastest-growing tech companies • You'll also have access to a wide range of benefits that includes: a very generous paternity leave policy, subsidised egg freezing (so you can make the choice that's right for you, on your terms), a WFH office expense budget, and outstanding learning & development opportunities