Environmental Testing/Inspection Scheduling/Dispatch Manager

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🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

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Employment Process Group

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2003

🎯 Recruiter

🤝 B2B

👥 HR Tech

Recruitment • B2B • HR Tech

Employment Process Group is an outsourced recruiting and RPO (Recruitment Process Outsourcing) provider that acts as an external talent acquisition department for companies. They source, screen, and deliver qualified candidates using specialist teams, integrated recruiting technology (shared ATS, LinkedIn/Indeed access), and a 7-day workflow, offering flexible, hourly engagements with full client ownership of candidate data and transparent metrics.

📋 Description

• Lead, coach, train, and develop a Coordinating Department team of up to 10 staff members • Oversee scheduling, dispatch operations, and client communication activities • Own departmental performance metrics, quality standards, and customer experience outcomes • Develop and improve standard operating procedures (SOPs), checklists, workflows, and quality-control processes • Monitor team productivity and provide ongoing coaching and performance management • Assist with recruiting, hiring, onboarding, and training new coordinators as the company grows • Handle escalated client and operational issues while supporting successful resolution • Identify opportunities for operational improvements and increased efficiency • Collaborate with leadership to support organizational growth initiatives • Ensure consistent execution of company policies, procedures, and service standards

🎯 Requirements

• Experience managing remote employees and distributed teams • Background in operations, scheduling, dispatch, coordination, customer service, or other client-facing operational environments • Strong computer proficiency and comfort working within multiple software platforms • Excellent communication, organizational, and leadership skills • Ability to coach, mentor, and develop employees while maintaining accountability • Detail-oriented, process-driven mindset with strong problem-solving abilities • Previous remote team management experience preferred • Experience within restoration, environmental testing, construction, field services, or related industries strongly preferred

🏖️ Benefits

• Competitive base salary with annual performance bonus opportunity • First-year earnings potential exceeding $100,000 • Comprehensive benefits package • Paid time off • Fully remote work environment • Leadership opportunity within a rapidly growing organization • Significant career advancement and professional growth potential • Opportunity to directly influence operational strategy, customer experience, and departmental success • Collaborative leadership team committed to continuous improvement and employee development