Data Reliability Engineer

🕒 May 21

🇺🇸 United States – Remote

💵 $87.4k - $123.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Own the reliability and stability of production data pipelines and data platform services. • Define, improve, and enforce data SLAs/SLOs for batch and streaming products, including freshness, latency, and completeness. • Diagnose and resolve data pipeline failures, delays, and data quality issues in production environments. • Investigate issues across distributed data systems, including Spark/EMR workloads, ingestion pipelines, and warehouse performance. • Lead or support incident response, including triage, mitigation, and long-term resolution. • Perform root cause analysis and implement durable fixes to prevent recurrence. • Design and enhance monitoring, alerting, and observability for data systems. • Develop automation and tooling to reduce operational toil and improve system resilience. • Contribute to disaster recovery and resiliency planning, including backup validation and recovery workflows. • Partner with engineering teams to improve pipeline design, reliability, and operational readiness. • Create and maintain runbooks, Standard Operating Procedures, and operational documentation. • Participate in occasional off-hours support for production data systems when required.

🎯 Requirements

• Bachelor’s degree in Computer Science, Information Systems, Data Science, or a related field • 5+ years of experience in data engineering or analytics platform roles, including 3+ years operating in a production cloud data warehouse environment such as Redshift or Snowflake • 3+ years of experience building AWS data pipelines and supporting them through production, including exposure to real-world failures and operational challenges • 3+ years of experience working with production data platforms in AWS environments, with a focus on anomaly detection, reconciliation, and end-to-end validation • 3+ years of experience with Python and SQL in real data systems • Hands-on experience troubleshooting distributed data processing systems such as Spark/EMR, Redshift, and streaming systems • Proven ability to debug and resolve production issues in data pipelines and data platforms • Experience with AWS data services such as EMR, Redshift, DynamoDB, S3, or similar • Proven ability to handle production incidents and perform root cause analysis • Strong problem-solving mindset and ability to work through ambiguous production issues

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.