Director, Enterprise Change and Build Management

🕒 May 18

🇺🇸 United States – Remote

💵 $125.4k - $181.9k / year

⏰ Full Time

🔴 Lead

👔 Director

🦅 H1B Visa Sponsor

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Empower

WebsiteLinkedInAll Job Openings

10,000+ employees

💸 Finance

💳 Fintech

👥 B2C

Finance • Fintech • B2C

Empower is a leading provider of financial services focused on helping individuals and organizations achieve financial freedom through retirement planning and investment management. Serving over 19 million Americans, Empower offers a comprehensive suite of finance-related services, including smart planning and investment advice, and tools like the Empower Personal Dashboard™ for a complete financial view. The company is renowned as a top retirement plan provider and works closely with personal investors, workplace plan savers, plan sponsors, and financial professionals. Empower is also recognized for initiatives in Diversity, Equity, Inclusion, and has a social commitment that bolsters community impact.

📋 Description

• Lead enterprise change governance strategy, policy development, and operational oversight. • Establish and mature enterprise-wide change management frameworks, standards, and controls. • Oversee Change Advisory Board (CAB) operations and executive change governance forums. • Ensure all production and operational changes meet risk, security, audit, and compliance requirements. • Drive governance modernization aligned to Agile, DevOps, and cloud delivery models. • Lead enterprise build management across multiple technology platforms and business domains. • Oversee deployment orchestration, environment management, and rollback readiness. • Improve deployment velocity while maintaining platform stability and operational resiliency. • Coordinate enterprise-scale deployments with cross-functional technology and business teams. • Drive operational maturity initiatives focused on scalability, automation, resiliency, and delivery optimization. • Lead continuous improvement initiatives to reduce failed changes, operational incidents, and deployment risk. • Develop enterprise metrics and dashboards related to release quality, change success rates, deployment frequency, and operational health. • Support cloud transformation, platform modernization, and enterprise delivery optimization initiatives. • Build and lead high-performing teams across enterprise change and build management functions. • Influence senior leaders and stakeholders across highly matrixed enterprise environments. • Foster a culture of accountability, collaboration, operational discipline, and continuous improvement.

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, or related field • 10+ years of experience in enterprise technology operations, change management, release management, or build management • 7+ years of leadership experience managing enterprise-scale operational or transformation teams • Deep expertise in: Enterprise change governance, Build and release management, DevOps and CI/CD operating models, ITIL service management practices, Operational risk and compliance frameworks, Cloud and hybrid infrastructure environments • Experience leading complex enterprise transformation and modernization initiatives. • Strong executive communication, organizational leadership, and stakeholder management capabilities. • Proven ability to lead large-scale cross-functional initiatives in highly matrixed organizations.

🏖️ Benefits

• Medical, dental, vision and life insurance • Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup • Tuition reimbursement up to $5,250/year • Business-casual environment that includes the option to wear jeans • Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year • Paid volunteer time — 16 hours per calendar year • Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA) • Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.