Asesor/a de servicio al cliente

Job not on LinkedIn

🕒 March 19

🇨🇴 Colombia – Remote

💵 $2.1M - $2.3M / month

⏰ Full Time

🟢 Junior

💝 Customer Support

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on EMTELCO S.A.'s careers page, not through a job board

First seen by Remote Rocketship March 19

Logo of EMTELCO S.A.

EMTELCO S.A.

10,000+ employees

Founded 2003

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.

📋 Description

• Ejecutar las actividades de atención de Servicio al Cliente a los diferentes usuarios, por medio de los canales dispuestos por la compañía, con el fin de atender y gestionar las consultas y/o requerimientos de estos.

🎯 Requirements

• Formación: Técnico o tecnólogo en cualquier área o si eres estudiante activo o aplazado debe estar certificado el 3 semestre • Experiencia: Experiencia mínima de 1 año certificable en servicio al cliente, ventas o cobranzas

🏖️ Benefits

• Prestaciones sociales completas • Auxilio de teletrabajo • Recargos nocturnos • Recargos dominicales • Plan de desarrollo y proyección profesional • Convenios educativos para ti y tu núcleo familiar • Acceso a beneficios corporativos exclusivos

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