Asesor de Servicio al Cliente

Job not on LinkedIn

🕒 March 25

🇨🇴 Colombia – Remote

💵 $1.8M - $2M / month

⏰ Full Time

🟢 Junior

💝 Customer Support

👻 Ghost score 35%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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EMTELCO S.A.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2003

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.

📋 Description

• Brindar atención integral a los usuarios de clientes corporativos de Contact Center y BPO • Gestionar sus solicitudes a través de canales escritos, aplicativos y puntos de atención • Garantizar soluciones oportunas bajo los protocolos establecidos • Contribuir a una experiencia de servicio memorable • Responsable de la atención de usuarios de los diferentes clientes de la Dirección de Clientes Propios Medellín

🎯 Requirements

• Técnico o estudiante activo y/o aplazado de segundo (2) semestre en adelante de carrera Tecnológica o Profesional en áreas administrativas, ciencias sociales y humanas, sistemas e informática • 6 meses de experiencia en Servicio al Cliente, preferiblemente en cantact center

🏖️ Benefits

• Salario: $1.750.905 + aux de teletrabajo + $249.095 + todas las prestaciones de ley • Contrato: Obra o labor. • Horario: Lunes a viernes de 8:00 a.m. a 4:00p.m. sábados de 8:00 a.m. a 3:00 p.m. Descansa domingos y festivos • Modalidad de trabajo: Teletrabajo Suplementario • Capacitación: 33 días semi virtual con auxilio de $19.000 por día asistido • Oportunidades de crecimiento • Alianzas educativas para ti y tu familia • Portafolio de beneficios comerciales • Convenios financieros

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