Asesor de Servicio al Cliente

Job not on LinkedIn

🕒 May 30

🇨🇴 Colombia – Remote

💵 $1.8M - $2.1M / month

⏰ Full Time

🟢 Junior

💝 Customer Support

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on EMTELCO S.A.'s careers page, not through a job board

First seen by Remote Rocketship May 30

Logo of EMTELCO S.A.

EMTELCO S.A.

10,000+ employees

Founded 2003

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

EMTELCO S. A. is a customer experience and digital solutions provider that offers contact-center and multichannel communication services, CX consulting, analytics, and managed operations. Their portfolio includes IVR, phone, web chat, WhatsApp, social media, SMS, apps, chatbots and kiosks, and covers areas such as customer service, sales, collections, installations & repairs, service desk and back-office operations, with attention to compliance and cybersecurity.

📋 Description

• Asesores de Servicio al Cliente • Brindar atención al cliente y soporte telefónico • Asesorar a los usuarios sobre servicios públicos • Gestionar consultas y solicitudes de los clientes

🎯 Requirements

• Técnico o estudiante en curso como mínimo de tercer (3er) semestre de una tecnología o carrera universitaria. • Mínimo un (1) año de experiencia en atención al cliente, preferiblemente con conocimiento en servicios públicos. • Si estudias, debe ser jornada nocturna. • Vivir en Barranquilla

🏖️ Benefits

• Salario base: $1.750.905 • Auxilio de teletrabajo: $249.095 • Variable: $77.396 • Domingo a domingo, descanso 1 día compensatorio en la semana • Crecimiento, beneficios educativos y ambiente laboral increíble

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