Team Lead – Remote Operations Center

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Enbridge

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🚗 Transport

Energy • Transport • Renewable Energy

Enbridge is North America's premier energy infrastructure company dedicated to transporting natural gas and oil safely, reliably, and sustainably. Transporting about 20% of the natural gas consumed daily in the U. S. and 30% of the oil produced in North America, Enbridge also invests in renewable energy solutions and operates the largest natural gas utility franchise in North America. With a commitment to safety and sustainability, Enbridge is shaping the future of energy systems.

📋 Description

• Lead and support a team of ROC Controllers to ensure safe, reliable, and compliant day-to-day operations of renewable generation assets, acting as the primary escalation point for complex or abnormal events. • Independently manage high-risk, non-routine operational scenarios requiring expert knowledge of renewable generation, grid reliability, and control room operations. • Coordinate and prioritize real-time controller activities to respond effectively to alarms, outages, grid instructions, and weather-driven events. • Ensure strict adherence to North American Electric Reliability Corp (NERC) reliability standards, Independent System Operators / Regional Transmission Organizations (ISO/RTO) requirements, and internal procedures, including documentation, communications, and event reporting. • Communicate complex operational updates clearly to internal stakeholders, site teams, and external grid operators, especially during critical or time-sensitive situations. • Contribute to the development and continuous improvement of control room procedures, tools, and operational best practices.

🎯 Requirements

• A technical professional with a degree or diploma (or equivalent experience) in engineering, business, or a related field. • Experienced in a 24/7 control room or renewable operations environment, with at least 5 years in a similar operational role. • Highly knowledgeable in power generation, transmission/distribution systems, renewable technologies, and grid operations. • Skilled in Supervisory Control and Data Acquisition (SCADA) systems, alarm management, data acquisition, and performance monitoring tools used in power generation environments. • Comfortable operating in highly regulated environments, with a strong understanding of NERC standards, International Organization for Standardization (ISO) market rules, and compliance requirements. • A strong communicator and problem-solver with the ability to lead through complex operational scenarios and collaborate across technical and cross-functional teams.

🏖️ Benefits

• A flexible benefits program that allows each employee to select the level of coverage needed for their family in the areas of health, dental, insurance, and disability. • A paid maternity and parental leave benefit that offers up to 20 weeks of paid leave for birth-giving parents and up to 12 weeks for other eligible parents, providing flexibility and support during this important life event. • Valuable retirement savings plans, including a savings plan with company stock as an investment option. • Paid time off/vacation/sick, plus paid personal days off (depending on location), and paid holidays. • An Employee and Family Assistance Program. • A Wellness Program, which focuses on supporting healthier employees by providing tools, resources, and opportunities to improve physical, mental, social, and financial well-being.