Head of Risk & Fraud

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Eneba

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🛍️ eCommerce

🎮 Gaming

🏪 Marketplace

eCommerce • Gaming • Marketplace

Eneba is an online platform that offers a wide range of video games, gaming-related eCards, and gift cards. Users can easily purchase cheap games for various platforms, including PC and gaming consoles, and benefit from personalized game deals through a loyalty program. Eneba also provides an opportunity for businesses to sell their products on the platform, creating a marketplace for gamers and developers.

📋 Description

• You own the fraud P&L. Payout rate, chargeback rate, approval rate, false-positive rate — across the business, these are yours. You're the one who can explain every movement and who's accountable for the trend line. • You won't just run the team; you'll build a strong second line of leadership beneath you and develop the people in it, so the function stays sharp whether or not you're in the room. • You own the fraud-reduction roadmap. You decide what we build versus buy, where we invest, and how the multi-product fraud program is designed — then you make sure it actually ships. • You own the commercial and strategic relationships with our fraud-prevention partners. RFPs, champion-challenger tests, SLAs, and the negotiations themselves sit with you. • You're the operational partner to Product, Engineering, Finance, and Legal. When the business builds something new, you make sure fraud risk is designed in from the start — not patched in after the first loss. • You own our risk-side regulatory and compliance obligations — PSP requirements, KYC, and law-enforcement requests — and make sure we're defensible as we scale across markets. • You're the top escalation point for the hardest risk calls, and you represent Risk & Fraud in cross-functional and leadership forums with structure, data, and a clear point of view.

🎯 Requirements

• A Proven Track Record: You have solid experience in fraud, risk, or financial crime (think 4+ years in a fast-paced or high-growth environment) and have led a team before. What matters most is the scope you've owned — you've been accountable for fraud outcomes end to end, not just clearing queues. • An Owner of Outcomes: You don't just talk about "reducing fraud" — you have the receipts. You can point to specific times you moved fraud rate, chargeback rate, or approval rate through structural change, and explain the trade-offs you made to get there. • A Commercial Operator: You've owned partner selection and negotiation, managed budgets and SLAs, and know how to hold a partner accountable to the numbers they promised. • A Data Native: You have a sixth sense for dashboards. You can look at a metric gap, diagnose the root cause, and make the call without waiting for an analyst to hand you the answer. Comfort in SQL / Databricks-type environments is a strong plus. • A Builder of Teams: You find genuine satisfaction in developing leaders and building a function that thrives independently. You set clear expectations and you coach. • Familiar with Our World: Ideally you've spent time in digital marketplaces, e-commerce, payments, or gaming, and you know the failure modes — promo abuse, reseller fraud, account takeover — and the pace of a high-volume digital business. • Compliance-Fluent: You're comfortable operating against regulatory, PSP, and KYC obligations, and you know where the risk function's responsibility starts and stops. • A Strong Communicator: Since we operate internationally, your written and spoken English needs to be sharp enough to set strategy, influence executives, and lead a diverse team.

🏖️ Benefits

• Opportunity to join our Employee Stock Options program. • Opportunity to help scale a unique product. • Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. • Paid volunteering opportunities. • Work location of your choice: office, remote, opportunity to work and travel. • Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.