Payments Relationship Manager

🕒 January 13

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Logo of Eneba

Eneba

201 - 500 employees

Founded 2018

🛍️ eCommerce

🎮 Gaming

🏪 Marketplace

eCommerce • Gaming • Marketplace

Eneba is an online platform that offers a wide range of video games, gaming-related eCards, and gift cards. Users can easily purchase cheap games for various platforms, including PC and gaming consoles, and benefit from personalized game deals through a loyalty program. Eneba also provides an opportunity for businesses to sell their products on the platform, creating a marketplace for gamers and developers.

📋 Description

• Facilitate the development and implementation of payment strategies in line with the overall business strategic directions to ensure Eneba’s stable growth. • Maintain strong relationships with existing payment service providers (PSPs) as well as identify and onboard new partners. • Participate in negotiations regarding terms, fees, and service levels with payment partners to ensure favourable conditions for Eneba. • Improve payment-related processes, facilitate prompt issue resolution, and improve overall efficiency. • Monitor transaction performance and success rates, identifying and resolving issues quickly to minimise user inconvenience. • Collaborate with other teams such as product, legal, finance, customer support, marketing, etc. to ensure alignment and integration of payment solutions with the overall business strategy. • Perform ad-hoc analysis and research to answer specific business questions and support decision-making.

🎯 Requirements

• 2+ years of experience in payments, financial services, business development, or a related field, on a global level, preferably in the gaming or e-commerce industry. • Proven track record of managing relationships with payment service providers and financial institutions. • Excellent written and verbal communication skills, ability to present complex information in an easily understandable way. • Strong problem-solving skills and ability to operate in an uncertain, fast-paced environment where priorities might change. • Project management experience and confidence in the negotiations process. • Time management and planning skills.

🏖️ Benefits

• Opportunity to join our Employee Stock Options program. • Opportunity to help scale a unique product. • Various bonus systems: performance-based, referral, additional paid leave, personal learning budget. • Paid volunteering opportunities. • Work location of your choice: office, remote, opportunity to work and travel. • Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.

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