Director of Revenue Operations – RevOps

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November 26

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Enformion

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Compliance • Finance • Government

Enformion is a company specializing in data technology solutions that empower informed decisions across various industries. They provide secure and efficient services such as identity verification, fraud and risk mitigation, and customer data enrichment using AI and machine learning. Enformion's offerings cater to financial services, government agencies, eCommerce, and legal professionals, enhancing customer experiences while ensuring compliance and reducing risk. Their platform delivers powerful insights to optimize marketing, streamline collections, and safeguard against fraud, supporting over a thousand organizations nationwide.

51 - 200 employees

📋 Compliance

💸 Finance

🏛️ Government

📋 Description

• Partner with the CRO, VP of Marketing, VP of Finance, and Customer Success leadership to align go-to-market goals and drive predictable growth. • Define the end-to-end revenue funnel—from lead to renewal—and ensure accurate measurement, attribution, and accountability across functions. • Translate strategic business objectives into operational processes, dashboards, and KPIs. • Lead regular pipeline and forecast reviews to ensure visibility and consistency in revenue projections. • Own the RevOps tech stack, including SugarCRM, HubSpot, Outreach, RingSense, ZoomInfo, and data enrichment tools. • Evaluate and optimize system integrations to create a seamless data flow across all revenue functions. • Ensure CRM hygiene, accurate reporting, and scalable automation that supports both inbound and outbound GTM motions. • Implement and maintain lead routing, scoring, and lifecycle tracking systems. • Develop and maintain dashboards that track key performance metrics across Marketing, BDR, Sales, and CS. • Provide actionable insights on conversion rates, pipeline velocity, churn, and campaign ROI. • Partner with Finance and Marketing to analyze CAC, LTV, and ROI across segments and channels. • Use predictive analytics and trend analysis to guide forecasting, territory planning, and capacity modeling. • Produce reports and dashboards for commissioned staff to monitor performance and to drive behaviors. • Own the commissions process, including ongoing reporting, quarterly calculations, commission plan adjustments, etc. • Standardize and document go-to-market processes to improve consistency and productivity. • Identify bottlenecks in the funnel and recommend data-backed solutions for efficiency gains. • Collaborate with enablement teams to align training programs with operational insights. • Continuously refine performance metrics to ensure they reflect business goals. • Manage and mentor a small RevOps team (analysts, system admins). • Serve as the central liaison between Sales, Marketing, and CS operations. • Champion a culture of transparency, accountability, and continuous improvement across GTM functions.

🎯 Requirements

• 10+ years of Revenue Operations, Sales Operations, or Marketing Operations experience, including 2+ years in a leadership role. • Proven experience building and scaling RevOps functions within a SaaS or technology company. • Strong command of CRM tools including HubSpot, and related GTM tech stack (e.g., Outreach, ZoomInfo, RingSense). • Deep understanding of SaaS metrics (ARR, ACV, retention, pipeline velocity, funnel conversion). • Exceptional analytical skills—comfortable with dashboards, pivot tables, and BI tools (Power BI, or similar). • Strong project management and cross-functional communication skills. • Ability to operate strategically while executing tactically.