Engageware
SaaS • Artificial Intelligence • B2B
Engageware is an AI-powered customer engagement platform that helps organizations automate customer service and drive sales through omnichannel virtual and human-assisted interactions. The platform provides virtual assistants, conversational AI, appointment scheduling (including enterprise and Salesforce integrations), video banking, lobby & queue management, and unified knowledge management to improve customer self-service and employee efficiency. Engageware primarily serves banks, credit unions, retailers, wealth managers, higher education and other enterprises as a secure, scalable SaaS solution.
Director of Sales
Job not on LinkedIn
November 15
Engageware
SaaS • Artificial Intelligence • B2B
Engageware is an AI-powered customer engagement platform that helps organizations automate customer service and drive sales through omnichannel virtual and human-assisted interactions. The platform provides virtual assistants, conversational AI, appointment scheduling (including enterprise and Salesforce integrations), video banking, lobby & queue management, and unified knowledge management to improve customer self-service and employee efficiency. Engageware primarily serves banks, credit unions, retailers, wealth managers, higher education and other enterprises as a secure, scalable SaaS solution.
📋 Description
• Lead, coach and develop a team of high performing Enterprise Account Executives to consistently exceed revenue goals. • Own personal quota for strategic enterprise deals. • Prospecting, managing the full sales cycle and closing new business. • Partner closely with Marketing, Product and Customer Success to align pipeline generation, messaging and execution. • Refine and optimize the sales process to ensure scalable, repeatable success across target segments. • Engage with C-level and senior executives to position Engageware’s AI engagement solutions as critical to their customer experience strategy. • Analyze sales performance data, forecast revenue and identify opportunities to improve productivity and conversion rates. • Foster a winning, collaborative and high energy culture that reflects Engageware’s core values. • Provide field feedback to Product and GTM leadership to help shape roadmap priorities and market strategy.
🎯 Requirements
• 8+ years of proven success as an Enterprise or Strategic Account Executive in SaaS sales, including at least 2+ years in a leadership or player/coach capacity. • Proven track record of building and leading high performing enterprise sales teams. • Consistent success selling complex SaaS or AI/automation solutions into large accounts, ideally within financial services or other regulated industries. • Experience leading complex, multi-stakeholder sales cycles and closing six- and seven-figure deals. • Minimum of 1-2 years selling AI Software Solutions. • Strong understanding of AI and its applications. • Demonstrated ability to prospect and generate new business in large or strategic accounts. • Strong communication and relationship-building skills, especially with senior-level executives. • Self-starter with a bias for action, collaboration, and continuous improvement.
🏖️ Benefits
• Health insurance • 401(k) retirement plan • Paid time off • Flexible work arrangements • Professional development opportunities
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