Engageware
SaaS • Artificial Intelligence • B2B
Engageware is an AI-powered customer engagement platform that helps organizations automate customer service and drive sales through omnichannel virtual and human-assisted interactions. The platform provides virtual assistants, conversational AI, appointment scheduling (including enterprise and Salesforce integrations), video banking, lobby & queue management, and unified knowledge management to improve customer self-service and employee efficiency. Engageware primarily serves banks, credit unions, retailers, wealth managers, higher education and other enterprises as a secure, scalable SaaS solution.
Senior Sales Architect
Job not on LinkedIn
November 18
Engageware
SaaS • Artificial Intelligence • B2B
Engageware is an AI-powered customer engagement platform that helps organizations automate customer service and drive sales through omnichannel virtual and human-assisted interactions. The platform provides virtual assistants, conversational AI, appointment scheduling (including enterprise and Salesforce integrations), video banking, lobby & queue management, and unified knowledge management to improve customer self-service and employee efficiency. Engageware primarily serves banks, credit unions, retailers, wealth managers, higher education and other enterprises as a secure, scalable SaaS solution.
📋 Description
• Participate in the business cycle from opportunity identification to technical validation of solutions. • Understand the client's business and technology requirements, and recommend AI architectures that support their goals. • Conduct technical presentations and demonstrations to technical and executive audiences. • Design and document end-to-end solutions that consider security integrations and environments. • Work together with the sales team to define technical positioning strategies. • Collaborate with Product to identify new functionalities and opportunities for improvement. • Train and support sales teams in technical and functional areas. • Act as a Trusted Advisor for strategic customers in the Enterprise segment.
🎯 Requirements
• Minimum experience of 5 years in Technical Pre-Sales, Consulting, or Solution Architecture, AI Models, SaaS, or enterprise technology roles. • Strong understanding of system architecture, enterprise integrations, and security. • Experience in banking, telco, or regulated industries is desirable. • Intermediate-advanced level of English. • Training in engineering, systems, computer science, or related fields.
🏖️ Benefits
• Opportunity to work in a multicultural company with colleagues and clients from different countries. • Work in a position with high visibility and growth opportunities. • This position is eligible for commissions in addition to the base salary. • Flexible schedule. • Birthday day off. • Anniversary days. • Experience an exceptional working environment.
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