Quality Assurance Specialist

🔥 17 hours ago

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Ensemble Health Partners

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

☁️ SaaS

🏢 Enterprise

💰 Private Equity Round on 2022-03

Healthcare Insurance • SaaS • Enterprise

Ensemble Health Partners is a leading provider of revenue cycle management (RCM) services for healthcare organizations. They offer an end-to-end RCM solution that helps hospitals, health systems, and affiliated physician groups optimize their revenue cycles, reduce denials and underpayments, and enhance patient experiences using a combination of expert management and advanced technology. Ensemble Health Partners leverages certified operators and AI to deliver consistent results, improve collections, and support future growth for healthcare providers. They are recognized for their robust client partnerships and commitment to delivering reliable revenue lift and cost savings for their clients.

📋 Description

• Auditing Patient Access calls, accounts, and work queues to ensure compliance and consistency to policy and procedure. • Monitoring the quality audit tool and process and ensures accurate record keeping and audit scoring and system documentation. • Identifying trends and recommend quality and training needs of the department. • Partnering with the leadership team to monitor, record and provide individual performance reporting for training/coaching purposes. • Ensuring monthly quality scorecards are completed accurately and adhere to department standards and established metrics for quality. • Collaborating with Patient Access leadership to remain updated on any new policy and procedure changes.

🎯 Requirements

• 1 to 3 years experience in a similar role • Knowledgeable in Patient Access Services and Patient Access technology, applications, systems, processes. • Knowledgeable in all Microsoft Office products, with an emphasis in Excel. • Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. • Certified Revenue Cycle Representative (CRCR) Certification or other approved job relevant certification. • Associates Degree or Equivalent Experience.

🏖️ Benefits

• Bonus Incentives • Paid Certifications • Tuition Reimbursement • Comprehensive Benefits • Career Advancement